Team Leader — Lead Service & Shift Excellence

Greene King; Hallow; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Career development opportunities

Free employee assistance program

Wagestream access

Job summary

A leading pub operator in Hallow is seeking a Team Leader to manage shifts and ensure excellent customer service. The successful candidate will lead by example, support the team, and maintain high bar standards. This role offers opportunities for career progression and includes various perks such as employee discounts, training, and a competitive salary. If you're passionate about hospitality and looking to make a difference, this could be the right role for you.

Qualifications

• Ability to maintain high service standards during busy shifts.
• Experience in customer service and team leadership roles.
• Positive attitude and adaptability in challenging situations.

Responsibilities

• Lead and support the team to ensure service runs smoothly.
• Ensure the bar is safe, legal, and clean.
• Resolve issues in the absence of managers.
• Provide excellent customer experiences.

Skills

Customer service

Team leadership

Attention to detail

Problem-solving

Job description

A leading pub operator in Hallow is seeking a Team Leader to manage shifts and ensure excellent customer service. The successful candidate will lead by example, support the team, and maintain high bar standards. This role offers opportunities for career progression and includes various perks such as employee discounts, training, and a competitive salary. If you're passionate about hospitality and looking to make a difference, this could be the right role for you.