Hospitality Team Leader | Bar Service & Guest Experience

Greene King; Birdlip; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Training and development

33% discount for employees

50% discount at Greene King Inns

Employee assistance program

Refer a friend bonus

Wagestream access

Retail discounts

Job summary

A leading hospitality group in the UK seeks a Team Leader to oversee team operations and ensure excellent customer service. The role requires leading by example, maintaining high standards, and managing shift activities effectively. Successful candidates will have a passion for providing memorable customer experiences and a strong teamwork ethic. The company offers competitive salary, pension contributions, discounts, and career development opportunities, plus unique perks for employees.

Qualifications

• Experience in a team leadership role in hospitality is preferred.
• Ability to resolve issues and manage shifts effectively.
• Capacity to deliver excellent customer service consistently.

Responsibilities

• Lead the team during shifts to ensure high standards.
• Make sure the bar maintains safety, legality, and cleanliness.
• Provide memorable customer experiences.

Skills

Attention to detail

Customer service

Teamwork

Adaptability

Job description

A leading hospitality group in the UK seeks a Team Leader to oversee team operations and ensure excellent customer service. The role requires leading by example, maintaining high standards, and managing shift activities effectively. Successful candidates will have a passion for providing memorable customer experiences and a strong teamwork ethic. The company offers competitive salary, pension contributions, discounts, and career development opportunities, plus unique perks for employees.