Hospitality Team Leader — Guest Experience

Greene King; Syston; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Career development opportunities

Employee discounts on food and drink

Mental health support program

Access to wages before payday

Retail discounts

Job summary

A leading hospitality company in Syston seeks a Team Leader to ensure smooth shift operations and high team standards. You will provide exceptional customer experiences, manage the team, and ensure compliance with safety regulations. Ideal candidates are detail-oriented, adaptable, and positive team players. This role offers competitive pay, career development opportunities, and employee discounts across brands.

Qualifications

• A great eye for detail, ensuring every pint is poured to perfection.
• Be a role model for excellent service and customer welcome.
• Ability to think on your feet during busy shifts.
• Positive can-do attitude and strong team player.

Responsibilities

• Provide customers with a memorable experience each time.
• Deputise for management and resolve issues in their absence.
• Organise and coordinate the team during busy shifts.
• Ensure bar is safe, legal, and clean.

Job description

A leading hospitality company in Syston seeks a Team Leader to ensure smooth shift operations and high team standards. You will provide exceptional customer experiences, manage the team, and ensure compliance with safety regulations. Ideal candidates are detail-oriented, adaptable, and positive team players. This role offers competitive pay, career development opportunities, and employee discounts across brands.