Team Leader/ Head of Property Management

JR United Kingdom; London; On-site; GBP 45,000 - 55,000; Full time

Job summary

An established property management firm is seeking a dynamic Team Leader to oversee a diverse residential portfolio in London. This role offers the chance to lead operations, drive commercial growth, and ensure tenant satisfaction. With a focus on leadership and operational excellence, you will manage a team, budget, and compliance while making a tangible impact in a growing organization. If you have a passion for property management and a track record of success, this could be your next big opportunity.

Benefits

28 days holiday

Sick pay

Career development

Additional leave over Christmas

Qualifications

• 5+ years of experience in residential property management.
• Proven team leadership and mentoring capabilities.

Responsibilities

• Oversee strategic management of a residential portfolio (~200 properties).
• Drive performance and maintain tenant satisfaction.

Skills

Residential Property Management

Team Leadership

Financial Management

Interpersonal Skills

Organizational Skills

Education

ARLA Qualification

IRPM Qualification

RICS Qualification

Tools

Property Management Software

Microsoft Office

Job description

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Team Leader/ Head of Property Management, london

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Client:

deverellsmith

Location:

london, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job Title: Team Leader/ Head of Property Management
Location: North West London
Salary: £45k basic + £5k - £10k bonus

The Opportunity:
My client, a growing and well-established property group, is seeking a senior-level Property Management professional to lead the operations and performance of a diverse residential portfolio in London. This is an excellent opportunity for someone with strong leadership abilities, commercial awareness, and extensive experience in residential property management to take ownership and make a tangible impact.

Key Responsibilities:

• Oversee and implement strategic management of a residential portfolio (~200 properties).
• Drive performance and commercial growth while maintaining high standards of compliance and tenant satisfaction.
• Manage maintenance, contractor coordination, safety compliance, and refurbishment works.
• Lead on tenancy lifecycles including leasing, renewals, check-ins/outs, inventories, and dispute resolution.
• Maintain and develop tenant relationships, handling complaints, notices, and legal matters.
• Budget management, arrears control, financial reporting, and cost optimisation.
• Lead, mentor, and support a team of property and maintenance professionals, setting objectives and performance reviews.
• Stay abreast of legislation and best practices, ensuring full regulatory compliance.

About You:

• 5 years' experience in residential property management.
• Have experience of working with social housing tenants.
• Proven team leadership and mentoring capabilities.
• Strong organisational skills and attention to detail.
• Commercially astute, with solid financial and budgeting experience.
• Excellent interpersonal and communication skills.
• Proficient in property management software and Microsoft Office.
• ARLA, IRPM, or RICS qualifications are desirable but not essential.
• Full UK driving licence (manual) required.

What's on Offer:

• 28 days holiday
• Sick pay and additional leave over the Christmas period.
• Career development and progression in a dynamic and expanding business.

If you're a hands-on property professional with a passion for leadership and operational excellence, this could be your next big move. Apply today and help drive success for a company where your experience will truly make a difference.