Team Leader — Frontline Ops & Team Growth

One Retail Group; Birmingham; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Contributory pension scheme

Career Pathways and MyLearning

Digital GP and wider healthcare

Exclusive travel discounts (TUI, Expd,

Discounts on groceries (Tesco/Sainsbur

Cinema discounts up to 44%

Cash rewards

Wellness and mindfulness classes

Discounts for friends and family

Job summary

Compass Group UK&I is seeking a dedicated Team Leader to ensure smooth operations at a major High Street venue. This full-time role (40 hours per week) offers career progression within a company that values individuality and rewards performance.

The role involves supervising a frontline team, managing deliveries, till duties, and rotas, while ensuring food hygiene and health & safety standards are met. Join us and grow with a market leader.

Qualifications

• Experience supervising frontline teams in a similar environment.
• Excellent communication with a focus on customer service.
• Strong teamwork and can-do attitude.
• Ability to work well under pressure while staying positive.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and create a welcoming, supportive environment.
• Be a responsible key holder.
• Operate till, take orders and process payments.
• Assist with weekly bookwork and other duties as required.
• Create weekly rotas following manager's guidelines.
• Place orders to maintain stock levels.
• Delegate where needed and keep the team proactive.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

Skills

Team supervision

Customer service

Team player

Handle pressure

Job description

Compass Group UK&I is seeking a dedicated Team Leader to ensure smooth operations at a major High Street venue. This full-time role (40 hours per week) offers career progression within a company that values individuality and rewards performance.

The role involves supervising a frontline team, managing deliveries, till duties, and rotas, while ensuring food hygiene and health & safety standards are met. Join us and grow with a market leader.