Part-Time Retail Team Leader - Inspire & Lead

Compass Group UK; Birmingham; On-site; GBP 17,000 - 21,000; Part time

Job summary

Compass Group UK&I is hiring a Retail Supervisor to help ensure smooth operations in a major High Street brand. This part-time role is contracted to 30 hours per week and offers opportunities for progression within a company known for investing in its people.

You will lead a frontline team, manage deliveries, handle till duties, and support with rotas and stock orders while upholding food hygiene and safety standards. The role emphasizes customer service, teamwork, and resilience under pressure.

Qualifications

• Experience supervising frontline teams in retail food service.
• Strong communication and customer service skills.
• Ability to work under pressure and maintain a positive attitude.

Responsibilities

• Check and store deliveries promptly and correctly.
• Supervise a team and foster a welcoming, supportive environment.
• Act as a responsible key holder and handle till operations.
• Take orders, process payments, and assist with weekly bookwork.
• Produce weekly rotas according to manager guidelines.
• Place stock orders to maintain inventory levels.
• Delegate tasks and ensure proactive team performance.
• Ensure food handling, hygiene, and health and safety standards.

Skills

Customer service

Team supervision

Cash handling

Communication

Job description

Compass Group UK&I is hiring a Retail Supervisor to help ensure smooth operations in a major High Street brand. This part-time role is contracted to 30 hours per week and offers opportunities for progression within a company known for investing in its people.

You will lead a frontline team, manage deliveries, handle till duties, and support with rotas and stock orders while upholding food hygiene and safety standards. The role emphasizes customer service, teamwork, and resilience under pressure.