Team Leader, Complex Care (Multi-Site)

Active Care Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days + bank holidays

Birthday off

Training and development opportunities

Active Reward App discounts

Employee Assistance Programme (EAP) 24

Nest Pension

Medicash Health Plan for you and your家

Job summary

Active Care Group is seeking a Team Leader to oversee staff across three sites in London. The role covers residential and supported living services for adults, with a focus on safe, person-centred care and regulatory compliance.

You will lead shifts, support personalised care plans, and ensure high standards of care while maintaining effective day-to-day operations. The position is full-time, 42 hours per week, on a temporary basis until December 2026, with a pro-rata annual salary of £35,031.12.

Qualifications

• A genuine passion for delivering high-quality adult care.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a team and independently when required.
• Proven leadership skills and ability to support others effectively.
• Ability to remain calm and solution-focused in challenging situations.

Responsibilities

• Provide leadership and guidance to support staff within the residential or supported living service for adults.
• Support the delivery of personalised care plans and promote meaningful engagement in daily life.
• Assist the Manager in day-to-day operations and act as a key contact during shifts.
• Lead and support care delivery in line with personalised care plans and risk assessments.
• Conduct shift handovers and ensure continuity of care.
• Allocate daily tasks to staff and monitor quality of work.
• Support completion and review of care and risk assessments within timescales.
• Complete and contribute to reports for reviews, MDT meetings and audits.

Skills

Leadership

Communication

Teamwork

Education

NVQ Level 3 Diploma in Health & Social Care (Adults) or equivalent

Job description

Active Care Group is seeking a Team Leader to oversee staff across three sites in London. The role covers residential and supported living services for adults, with a focus on safe, person-centred care and regulatory compliance.

You will lead shifts, support personalised care plans, and ensure high standards of care while maintaining effective day-to-day operations. The position is full-time, 42 hours per week, on a temporary basis until December 2026, with a pro-rata annual salary of £35,031.12.