Team Leader

Active Care Group; City Of London; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

25 days + bank holidays

Birthday off

Training and development opportunities

Active Reward App discounts

Employee Assistance Programme (EAP) 24

Nest Pension

Medicash Health Plan for you and your家

Job summary

Active Care Group is seeking a Team Leader to oversee staff across three sites in London. The role covers residential and supported living services for adults, with a focus on safe, person-centred care and regulatory compliance.

You will lead shifts, support personalised care plans, and ensure high standards of care while maintaining effective day-to-day operations. The position is full-time, 42 hours per week, on a temporary basis until December 2026, with a pro-rata annual salary of £35,031.12.

Qualifications

• A genuine passion for delivering high-quality adult care.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a team and independently when required.
• Proven leadership skills and ability to support others effectively.
• Ability to remain calm and solution-focused in challenging situations.

Responsibilities

• Provide leadership and guidance to support staff within the residential or supported living service for adults.
• Support the delivery of personalised care plans and promote meaningful engagement in daily life.
• Assist the Manager in day-to-day operations and act as a key contact during shifts.
• Lead and support care delivery in line with personalised care plans and risk assessments.
• Conduct shift handovers and ensure continuity of care.
• Allocate daily tasks to staff and monitor quality of work.
• Support completion and review of care and risk assessments within timescales.
• Complete and contribute to reports for reviews, MDT meetings and audits.

Skills

Leadership

Communication

Teamwork

Education

NVQ Level 3 Diploma in Health & Social Care (Adults) or equivalent

Job description

Come and join one of the UK’s largest providers in complex care. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We’d like you to join us as a Team Leader working across 3 of our services Foxley Lane, Rusell Hill & Cranley Gardens. Interviews will be conducted week commencing the 26th of October.

What you'll be working:

Full time- 42 hours per week Temporary role until December 2026 working across 3 sites. £35,031.12 (FTE) per annum, pro rata.

What you'll be doing:

• To provide leadership and guidance to support staff within the residential or supported living service for adults, ensuring a safe, caring, and supportive environment that promotes independence, dignity, and quality of life for each individual.
• To support the delivery of personalised care plans, promote meaningful engagement in daily life, and contribute to a positive team culture that ensures high standards of care and compliance with regulatory frameworks.
• To assist the Manager in maintaining effective day-to-day operations and act as a key point of contact during assigned shifts.
• Lead and support the delivery of care in line with personalised care plans and risk assessments.
• Conduct informative shift handovers and ensure continuity of care.
• Allocate daily tasks to support staff and monitor the quality of their work.
• Support the completion and review of support plans, health action plans, and risk assessments within agreed timescales.
• Accurately complete and contribute to reports for reviews, multidisciplinary team meetings, and audits.
• Coordinate appointments, activities, and personal routines in a person-centred manner.
• Support with personal care, mobility, medication, and delegated health tasks as appropriate to the role and training.
• Support the smooth daily operation of the service, including taking lead responsibility in the absence of management.
• Participate in and encourage all relevant training and development.
• Maintain accurate, timely, and person-centred documentation in line with regulatory and organisational expectations.
• Promote and ensure health and safety compliance across the service.
• Participate in infection prevention control and cleanliness routines.
• Attend and contribute to staff meetings and supervisions.
• Ensure continuity of medical supplies and liaise with GPs, pharmacies, and healthcare professionals as needed.
• Complete daily medication audits and ensure safe administration and storage.
• Undertake security and safety checks, particularly during night shifts.
• Supervise, mentor, and guide support staff including performance reviews and monthly supervisions.

What you'll have:

• A genuine passion for delivering high-quality adult care.
• NVQ Level 3 Diploma in Health & Social Care (Adults) or equivalent.
• Strong interpersonal and communication skills.
• Ability to work collaboratively as part of a team and independently when required.
• Proven leadership skills and ability to support others effectively.
• Ability to remain calm and solution-focused in challenging situations.
• Understanding of adult safeguarding, mental capacity, and person-centred care principles.

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Take a look around the company https://activecaregroup.co.uk/