Team Leader - Checkouts

B&Q; Romford; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established industry player is seeking a Team Leader for Checkouts to inspire and develop a dynamic team. This full-time role offers the chance to lead by example in a vibrant retail environment, motivating staff to deliver exceptional customer experiences. With a focus on innovation and improvement, you'll manage resources effectively while ensuring safety and service excellence. Enjoy a competitive salary, generous benefits, and the opportunity to make a real impact in a supportive and diverse workplace.

Benefits

Pension Scheme

ShareSave Options

6.6 Weeks Holiday

Shopping Discounts

Employee Assistance Programme

Colleague Wellbeing Benefits

Qualifications

• Experience in retail and team leadership.
• Strong problem-solving skills and decision-making abilities.

Responsibilities

• Motivate and develop the checkouts team to provide excellent customer service.
• Manage resources and ensure safety standards are met.

Skills

Retail Experience

Problem Solving

Customer Service

Team Leadership

Flexibility

Job description

About the role

Team Leader - Checkouts

Full time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

£27,746 - £29,313* (Inclusive of an £1,547 per annum, store specific location allowance)

B&Q Roneo Corner

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they'll love. Join us as a Team Leader and you'll be a big part of this.

Key responsibilities

Great stores rely on great teams. You'll help us develop both. Motivating, developing and supporting every member of your checkouts team, you'll provide them with everything they need to give our customers the very best. You'll manage resources and lead by example when it comes to safety and customer service. You'll get creative too - finding and taking opportunities to do things differently and make things better.

Required skills & experience

With bags of retail experience and the ability to really get the best out of people, you'll feel right at home with us. You're a brilliant problem solver - comfortable making decisions quickly and putting them into action. Positive and curious, you're full of ideas about how to improve the customer and colleague experience. You'll be happy to expand your skills by using new technology and learning new ways of working. And you're flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you'll be valued for who you are.We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you're refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

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