Team Leader - Checkouts

B&Q Limited; Greater London; On-site; GBP 27,000 - 30,000; Full time

Job summary

An established industry player is seeking a Team Leader for Checkouts to enhance the customer experience. In this full-time role, you will lead a dedicated team, ensuring they have the support and resources needed to excel. Your problem-solving skills and creativity will be essential in driving improvements and fostering a positive work environment. With a commitment to diversity and wellness, the company offers a competitive salary and a comprehensive benefits package, including a pension scheme and generous holiday allowances. Join a forward-thinking team where your contributions will make a meaningful impact.

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Qualifications

• Strong retail experience with the ability to motivate team members.
• Excellent problem-solving skills and quick decision-making.

Responsibilities

• Motivate and support the checkouts team to ensure excellent customer service.
• Manage resources and lead by example in safety and service.

Skills

Retail Experience

Problem Solving

Customer Service

Team Leadership

Flexibility

Job description

Overview

Team Leader - Checkouts

Full time - 36.75 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

£27,746 - £29,313* (Inclusive of a £1,547 per annum, store-specific location allowance)

B&Q Roneo Corner

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Team Leader and you’ll be a big part of this.

What's the job?

Great stores rely on great teams. You’ll help us develop both. Motivating, developing, and supporting every member of your checkouts team, you’ll provide them with everything they need to give our customers the very best. You’ll manage resources and lead by example when it comes to safety and customer service. You’ll get creative too – finding and taking opportunities to do things differently and make things better.

What we need:

With bags of retail experience and the ability to really get the best out of people, you’ll feel right at home with us. You’re a brilliant problem solver – comfortable making decisions quickly and putting them into action. Positive and curious, you’re full of ideas about how to improve the customer and colleague experience. You’ll be happy to expand your skills by using new technology and learning new ways of working. And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

So we can support you during the application or interview process, please contact [e-mail] for any recruitment adjustments.

#LI-Onsite