Team leader

JR United Kingdom; Woking; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated home care agency as a Team Leader, where you will play a vital role in ensuring high-quality care for clients. This position requires a compassionate leader with a minimum of three years in healthcare and an NVQ Level 2 qualification. You will oversee care delivery, support your team, and maintain professional standards to help vulnerable individuals live independently. This role offers a chance to make a real difference in the community while working in a supportive environment. If you have strong organizational skills and a passion for care, this opportunity is perfect for you!

Qualifications

• Minimum of 3 years experience in healthcare.
• NVQ Level 2 qualification or higher required.

Responsibilities

• Oversee high-quality care and monitor care standards.
• Support team and manage care plans effectively.
• Conduct risk assessments and maintain accurate records.

Skills

Healthcare Experience

Organisational Skills

Communication Skills

Leadership Skills

Empathy

Education

NVQ Level 2 or higher

Job description

About the Company

Anns Home Care is a family-run home care agency with 25 years of experience in delivering and managing home care services. Our Care Assistants are at the heart of what we do, providing frontline care to those in need in the community, helping elderly and vulnerable people live as independently as possible.

Position: Team Leader (Full-time, as and when)

We are recruiting a Team Leader to join our busy Home Care Team in Belfast. The successful candidate will be responsible for overseeing the provision of high-quality care, monitoring care standards, and supporting our team. Flexibility to work unsociable hours may be required.

Key Requirements

• Minimum of 3 years experience in healthcare
• NVQ Level 2 qualification or higher
• Access to a car and full driving license
• Excellent organisational and time management skills
• Strong communication and interpersonal skills
• Ability to work independently and meet tight deadlines
• Empathy and understanding towards clients and their families
• Leadership, support, and supervision skills

Key Tasks and Duties

• Maintain high standards of care, professionalism, and presentation by example
• Participate in and supervise care delivery to meet clients' physical, social, intellectual, and emotional needs while respecting dignity, choice, and independence
• Promote best practices through spot checks and supervision
• Monitor the quality of care provided to clients
• Manage care plans, including preparation, review, and updates
• Ensure confidentiality is maintained at all times
• Uphold professional standards and company values
• Keep accurate, confidential records in accordance with company policy
• Conduct risk assessments in clients' homes
• Assist in implementing new care packages and onboarding new care staff
• Support training programs and staff induction
• Provide reports on complaints, accidents, and incidents
• Support rota management and quality control activities
• Undertake shift cover as needed

If you are interested, please call Kelly or apply now, and we will contact you if you meet our requirements.