Team Leader

TN United Kingdom; Wellington; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team as a Team Leader at a renowned fast-food chain, where your leadership and passion will inspire others. You'll play a pivotal role in ensuring high operational standards while fostering a positive environment for both customers and staff. This role offers a unique opportunity to develop essential managerial skills, from scheduling to team coordination, all while delivering exceptional service. With a commitment to inclusivity and support, this company values originality and encourages you to bring your unique flair to the table. Embark on an exciting journey where your contributions truly matter.

Benefits

Flexible Schedules

Cross-Training Opportunities

Qualifications Support

Employee Discounts

Qualifications

• Experience in a leadership role within a fast-paced environment.
• Strong customer service skills with a focus on satisfaction.

Responsibilities

• Assist with daily operations including food prep and inventory.
• Coach and guide team members for consistent customer experience.

Skills

Team Leadership

Customer Service

Effective Communication

Problem Solving

Inventory Management

Education

High School Diploma

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. They all share a common trait: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:

1. Assisting with day-to-day operations, including food preparation, inventory management, and maintaining a clean and welcoming environment for our customers.
2. Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
3. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanor.
4. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
5. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high flyin’ and high fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you covered.

Who we are.

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us to bring your energy, grit, spirit, and story.

Ready to apply?

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

Neurodiverse?

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UNITED BY THE BUCKET

At KFC, we’re all about flavor. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend of diversity doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavor – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustments as part of your application or interview process, don’t hesitate to let us know.