Team Leader

Cornerstone - BRA_207; Wednesfield; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Career progression across brands

33% brand discounts

Employee assistance programme

Enhanced maternity/paternity policies

Menopause friendly employer

Greene King inns/hotel discounts 50%

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts 30%

Job summary

Cornerstone pubs is seeking a Team Leader in the United Kingdom to guide a hospitality team during shifts, ensuring smooth service and a memorable guest experience. You will deputise for management, coordinate tasks, and uphold safety, quality, and cleanliness standards across the bar area.

You will lead by example, motivate staff, handle busy periods with agility, and maintain a welcoming atmosphere for every guest while delivering consistent, high-quality service.

Qualifications

• Must deliver heartfelt, memorable guest experiences.
• Deputise for management and resolve issues during shifts.
• Coordinate team to ensure smooth service during busy periods.

Responsibilities

• Lead by example to ensure high standards and happy customers.
• Ensure bar area is safe, legal, clean and well maintained.
• Provide excellent service and a warm welcome to all guests.

Skills

Customer service

Team leadership

Shift coordination

Problem solving

Safety & compliance

Education

High school diploma or equivalent

Tools

POS systems

Job description

Company Description

Cornerstone pubs sit at the heart of their neighbourhoods, and it's our people who make them special. Our teams create welcoming experiences, build lasting relationships with locals, and bring communities together through great hospitality. No two pubs are the same, but what unites our teams is a passion for making everyone feel welcome, delivering memorable moments, and serving great quality on every visit.

Job Description

As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.


• Deputise for the management team and resolve any issues that arise in their absence.


• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.


• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.


• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.


• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.


• A positive can-do attitude and be a real team player.

Additional Information

We're all about rewarding our team's hard work, that's why…

You'll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.


• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.


• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!


• Enhanced, family-friendly maternity and paternity policies


• Menopause Friendly Employer


• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.


• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!


• Wagestream - access your wage before payday for when life happens.


• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more...