Team Leader

Greene King; Bracknell; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

Staff discounts (Greene King brands)

Employee assistance program

Maternity/paternity policies

Menopause Friendly Employer

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts

Job summary

Greene King is seeking a proactive Team Leader to ensure shifts run smoothly while leading by example and supporting the team. You’ll maintain high standards and keep customers happy with welcoming service and great hospitality across our pubs.

You will coordinate a busy shift, deputise for management when needed, and ensure safety, legality and cleanliness at all times, delivering memorable experiences for guests and colleagues alike.

Qualifications

• Attention to detail with a focus on quality service.
• Strong customer-service skills and a welcoming approach.
• Ability to lead and motivate a busy team.
• Resilience and adaptability during busy shifts.

Responsibilities

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

Skills

Attention to detail

Customer service

Team leadership

Adaptability

Job description

Cornerstone pubs sit at the heart of their neighbourhoods, and it's our people who make them special. Our teams create welcoming experiences, build lasting relationships with locals, and bring communities together through great hospitality. No two pubs are the same, but what unites our teams is a passion for making everyone feel welcome, delivering memorable moments, and serving great quality on every visit.

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader, you will

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

We’re all about rewarding our team’s hard work, that’s why

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more.