Team Leader

Heart of England Society; Fenny Compton CP; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

15% discount at partner retailers

Staff Shop access

Stream – pay advances

24/7 GP access

Grocery Aid support

Eye care support

Job summary

Heart of England Co-operative Society is seeking a Team Leader for our Fenny Compton store on a 16-hour week basis. You will lead a small team, drive performance and stand in for the Store Manager when required.

This hands-on role offers a clear path to Store Management through structured training and ongoing support, with a salary of £13.59 per hour and benefits including holidays, pension and staff perks.

Qualifications

• Experience in retail or fast-paced customer environment.
• Previous supervisory or leadership experience (or readiness to step up).
• Commercial awareness and ability to work toward targets.

Responsibilities

• Lead, coach and develop your team to drive performance.
• Own shifts, including opening and closing the store.
• Deliver excellent customer service and build the store's community presence.
• Assist with recruiting, training and onboarding of new colleagues.
• Manage performance, attendance and team engagement.
• Control key store areas like waste, stock and labour; maintain standards across availability and merchandising.

Skills

Retail experience

People leadership

Customer service

Job description

We’re looking for a Team Leader to join our Fenny Compton Food Convenience Store (16 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership—leading a team, driving performance, and building the skills to progress into Store Management.

What You’ll Be Doing

As a Team Leader, you’ll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

You’ll:

• - Lead, coach and develop your team to deliver strong performance
• - Take ownership of shifts, including opening and closing the store
• - Drive excellent customer service and make us the go-to store in the community
• - Support recruitment, training and onboarding of new colleagues
• - Manage performance, attendance and team engagement
• - Control key commercial areas including waste, stock and labour
• - Maintain high standards across availability, merchandising and compliance

This is a hands‑on leadership role where you’ll be expected to lead from the front and make decisions that impact the store’s success.

Your Career with Us

We don’t just hire Team Leaders—we develop future Store Managers. With structured training, real accountability and ongoing support, you’ll have a clear pathway to progress within the Society.

• - £13.59 per hour
• - 30 days holiday (incl. bank holidays), rising with service
• - Pension with 3.3% employer contribution
• - Life assurance (2x salary)

Discounts & Perks:

• - 15% discount at Fabb Furniture
• - Access to My Staff Shop and wide retail discounts
• - Stream – flexible access to your pay
• - 24/7 GP access, counselling & support services
• - Grocery Aid & Co-op Credit Union support
• - Eye care support

Family & Support:

• - Enhanced maternity pay
• - Enhanced redundancy pay
• - Bereavement and terminal illness support

Recognition:

• - Refer a Friend scheme
• - Long Service Awards

Why Join Us?

At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you’ll play a key role in shaping your store, developing your team, and making a real difference locally.

About You- Experience in retail or a fast-paced customer environment- Previous supervisory or leadership experience (or ready to step up)- Commercial awareness and confidence working towards targets- A natural motivator who can get the best out of people- Organised, resilient and comfortable taking ownership