Team Leader

Capita; United Kingdom; Hybrid; GBP 30,000; Full time

Job summary

A leading recruitment service provider in Upavon, UK, is seeking a Team Leader to manage a dynamic group of Candidate Support Managers and Administrators. This full-time, permanent role offers a basic salary of £29,500 and the opportunity for hybrid working. The ideal candidate will have proven leadership experience and excel in communication and problem-solving. Join us to shape the future of Army recruitment and enjoy competitive benefits while fostering an inclusive team culture.

Benefits

Basic salary of £29,500

23 days' holiday (rising to 27)

Volunteering day

Auto-enrolment pension and life assurance

Voluntary lifestyle benefits

Qualifications

• Proven leadership or people management experience.
• Excellent communicator, confident in both verbal and written interactions.
• Resilient and determined, with a strong sense of purpose.

Responsibilities

• Manage and inspire a team of Candidate Support Managers and Administrators.
• Establish clear, achievable goals and review progress.
• Foster an inclusive team culture.

Skills

Leadership experience

Excellent communication

Proactive and self-motivated

Problem-solving initiative

Adaptability

Job description

Overview

Shape the Future of Army Recruitment! Join us at the heart of Army recruitment, where we’re recruiting tomorrow’s Army today. We’re looking for a Team Leader to join our vibrant team at the National Recruitment Centre (NRC). Reporting to the Operations Manager, you’ll lead a dedicated group of Administrators and Candidate Support Managers, driving performance and ensuring a seamless recruitment experience.

Job title: Team Leader

Job Description:

• Full-time, permanent role - 37.5 hours per week
• Hybrid working - split between our Upavon, Wiltshire office and your home

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds.

What you’ll be doing

• lead with impact - manage and inspire a team of up to 15 Candidate Support Managers and Administrators, taking full ownership of their performance and driving plans that deliver real results
• set the standard - establish clear, achievable goals and behavioural expectations, regularly review progress, and tackle performance challenges with confidence and care – including delivering meaningful appraisals
• empower and energise - foster an inclusive team culture where development is encouraged, and success – both individual and collective – is celebrated
• keep things running smoothly – oversee and refine processes to ensure everything is on track and operating efficiently
• stay connected – participate in regular Manager meetings to share insights, align on goals, and contribute to continuous improvement

What we’re looking for

Essential Skills:

• proven leadership or people management experience
• proactive and self-motivated, with a natural drive to get things done
• excellent communicator, confident in both verbal and written interactions
• comfortable taking the lead and using initiative to solve problems and drive progress
• resilient and determined, with a strong sense of purpose
• adaptable and open to change in a fast-paced environment

Desirable Skills:

• understanding of Army Careers adds valuable context

About Recruiting Partnering Project (RPP)

At Capita Recruiting Partnering Project, we’re transforming the British Army’s recruitment service. Our team are constantly improving the entire recruitment and selection process for both the Regular Army and the Reserves. Our mission is to make joining the Army a less daunting and more transparent experience. Join us and discover better ways to inspire people to become part of the Army.

Please visit the below link for further information:

Recruitment Partnership Project | Capita

What’s in it for you?

• A basic salary of £29,500
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Hybrid role working between your home location and our offices in Upavon, Wiltshire

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always. Fearless innovation. Achieve together. Everyone is valued.

What we hope you’ll do next

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

Location: Upavon, United Kingdom

Time Type: Full time

Contract Type: Permanent