Team Leader

Job Talent; Swansea; On-site; GBP 16,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Bank holidays

Pension scheme

Discounts

Job summary

Job Talent is seeking a proactive Team Leader to support operational delivery for a key customer in Swansea. The role focuses on coordinating daily activities, maintaining service levels and resolving issues quickly, with opportunities for night shift uplift.

You will lead a team on shifts from 7am-3pm, with potential 9am-5pm adjustments and night shifts. Competitive salary and employee benefits are offered in a dynamic startup environment.

Qualifications

• Experience leading teams in a fast-paced environment.
• Strong coaching and mentoring abilities.
• Excellent communication, both written and verbal.

Responsibilities

• First point of contact for worker queries and issues.
• Coaching and mentoring workforce on the shop floor.
• Drive engagement and productivity on shift.
• Ensure H&S standards are followed at all times.
• Manage absence and performance, and conduct investigations as required.

Skills

Team Leadership

Coaching

Communication

Problem Solving

Shift Management

Job description

The Position

We are currently recruiting for an experienced and highly organised Team Leader to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly.
This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships.

• Shift pattern - Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover. Monday - Friday. There is also Nightshift cover available - including a 20% uplift on salary.
• Salary: £26,780.00
• Location: SA4 8QD
  

The Responsibilities

• First point of contact for worker queries/ issues
• Coaching and mentoring workforce
• Driving engagement on the shopfloor
• Identifying and delivering retraining where needed
• Ensuring H&S standards are adhered to at all times
• Accident Investigation
• Completing Return to Work interviews
• Attending and delivering daily shift briefs
• Responsible for absence and performance management
• Processing holiday/ leavers forms
• Conducting exit interviews
• Focus on shop floor presence to drive productivity
• Responsible for management of new starters
• Must be confident in challenging conduct issues and issuing coaching forms
• Responsible for 1st stage investigations and disciplinaries
• Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set
• Ensuring worker hours are recorded and inputted into the internal payroll system accurately
• Managing absence, attendance and performance.
• Dealing with colleague's queries
• Good planning and organisation skills
• Ensuring compliance in all areas
• Ambition and determination to succeed

A successful candidate will -

• Be available and approachable - a people person.
• Proficient in administrator tasks
• Be able to speak to individuals at all levels and positions.
• Strong communication skills both written & verbal.
• The ability to quickly adapt to changing priorities and strong problem-solving skills
• Demonstrate attention to detail
• Excellent interpersonal and communication skills (written and verbal)
• Ability to simultaneously perform multiple tasks
• Problem-solving attitude makes effective decisions in a fast-paced environment

What we offer -

• The chance to make an impact in one of the fastest-growing start-up companies in Europe.

• A global team formed by dynamic, highly skilled and ambitious people.
• 25 days Annual Leave + Bank Holidays
• A company passionate about diversity and inclusion
• A competitive salary + variable compensation
• Birtholiday- Paid Day off for your Birthday.
• Cycle to work scheme
• Salary sacrifice Pension scheme with Penfold
• Up to 40% discount on selected gym memberships with Hussle
• Up to 25% discount on online coaching and counselling with Therapy Chat
• Discounts on selected high street brands
• Employee Assistance Program with Spectrum
• Eye care vouchers

Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation.

If you are looking to contact our onsite team, please visit the site locator on our website.