Supervisor

Career Choices Dewis Gyrfa Ltd; Neath; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Bank holidays

Cycle to work

Pension

Gym discounts

Coaching discounts

Employee assistance

Eye care vouchers

Job summary

Career Choices Dewis Gyrfa Ltd is recruiting an experienced and highly organised Supervisor to support the successful operational delivery for one of our key customers. Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly and service levels are consistently achieved.

This role is suitable for someone with strong communication, coordination and problem-solving skills who enjoys a fast-paced environment and

Qualifications

• Strong communication and coordination abilities with internal and external stakeholders.
• Proven ability to adapt to changing priorities in a fast-paced environment.
• Attention to detail and good problem-solving skills are essential.

Responsibilities

• First point of contact for worker queries and issues.
• Coaching and mentoring the workforce on duties and conduct.
• Drive engagement on the shop floor and manage attendance/performance.
• Identify retraining needs and support implementation.
• Ensure health & safety standards are followed at all times.
• Conduct return-to-work interviews and investigate incidents.
• Attend and deliver daily shift briefs and manage leave/absences.

Skills

Availability and approachability

Administrative tasks

Stakeholder communication

Adaptability

Attention to detail

Interpersonal skills

Multitasking

Problem solving

Job description

The Position We are currently recruiting for an experienced and highly organised Supervisor to support the successful operational delivery for one of our key customers.

Working closely with the customer, operational teams and internal stakeholders, you will help ensure that day-to-day activities run smoothly, service levels are consistently achieved and any issues are resolved quickly.

This is an excellent opportunity for someone with strong communication, coordination and problem-solving skills who enjoys working in a fast-paced environment and building positive customer relationships.

• Predominantly a 7am - 3pm shift but may be adjusted to 9am - 5pm for cover.

Monday

• Friday.

There is also Nightshift cover available

• including a 20% uplift on salary.

Salary: £26,780.00 Location: SA4 8QD

The Responsibilities

• First point of contact for worker queries/ issues
• Coaching and mentoring workforce
• Driving engagement on the shopfloor
• Identifying and delivering retraining where needed
• Ensuring H&S standards are adhered to at all times
• Accident Investigation
• Completing Return to Work interviews
• Attending and delivering daily shift briefs
• Responsible for absence and performance management
• Processing holiday/ leavers forms
• Conducting exit interviews
• Focus on shop floor presence to drive productivity
• Responsible for management of new starters
• Must be confident in challenging conduct issues and issuing coaching forms
• Responsible for 1st stage investigations and disciplinaries
• Managing worker bookings daily in line with the client's requirements and adhering to parameters that are set
• Ensuring worker hours are recorded and inputted into the internal payroll system accurately
• Managing absence, attendance and performance.

Dealing with colleague's queries Good planning and organisation skills Ensuring compliance in all areas Ambition and determination to succeed A successful candidate will

A successful candidate will

• Be available and approachable
• Proficient in administrator tasks
• Be able to speak to individuals at all levels and positions.
• The ability to quickly adapt to changing priorities and strong problem-solving skills
• Demonstrate attention to detail
• Excellent interpersonal and communication skills (written and verbal)
• Ability to simultaneously perform multiple tasks
• Problem-solving attitude makes effective decisions in a fast-paced environment

The ability to quickly adapt to changing priorities and strong problem-solving skills Demonstrate attention to detail Excellent interpersonal and communication skills (written and verbal) Ability to simultaneously perform multiple tasks Problem-solving attitude makes effective decisions in a fast-paced environment What we offer

What we offer

• The chance to make an impact in one of the fastest-growing start-up companies in Europe.

A global team formed by dynamic, highly skilled and ambitious people. 25 days Annual Leave + Bank Holidays A company passionate about diversity and inclusion A competitive salary + variable compensation Birtholiday- Paid Day off for your Birthday.

Cycle to work scheme Salary sacrifice Pension scheme with Penfold Up to 40% discount on selected gym memberships with Hussle Up to 25% discount on online coaching and counselling with Therapy Chat Discounts on selected high street brands Employee Assistance Program with Spectrum Eye care vouchers Job&Talent is an Equal Opportunities employer and welcomes applications from all suitably qualified people regardless of their race, disability, religion beliefs or sexual orientation.