Team Leader

Costa Coffee; Swansea; On-site; GBP 19,000 - 20,000; Full time

Benefits offered by this job

50% discount on all food and drink in.

Matched pension up to 10%

Costa share scheme

Financial Support Fund

More perks

Job summary

Costa Coffee is seeking a Team Leader to bring energy and confidence to every shift, training new Baristas and guiding the team to achieve great service and coffee excellence. This role emphasizes reliability, maturity and a strong team-player mindset in a fast-paced store environment.

Location-specific shifts are offered with a focus on delivering warm, engaging customer experiences and maintaining Costa's standards across all tasks and operations.

Qualifications

• Experience as a team leader or ready to step into the role.
• Strong communication and people skills.
• Ability to train and support new Baristas.

Responsibilities

• Lead smooth, efficient shifts.
• Train and support new Baristas.
• Energise and motivate your team.
• Maintain high standards across service and coffee excellence.
• Be a reliable role model with accountability and maturity.

Skills

Team leadership

Training

Motivation

Communication

Job description

At Costa Coffee, we're all about crafting great coffee and memorable moments. As a Team Leader, you'll bring energy, confidence and support to every shift. We also offer flexible shifts to suit you and the store., We're committed to diversity, equity and inclusion, and our values, Discipline to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Player, shape how we work. Through the Costa Foundation, you'll also support communities locally and globally. What you'll do

• Lead smooth, efficient shifts
• Train and support new Baristas
• Energise and motivate your team
• Maintain high standards across service and coffee excellence
• Use resourcefulness and adaptability to keep everything running well A reliable role model with accountability and maturity
• A strong team player with great communication skills
• Energetic, positive and confident leading others
• Adaptable, resourceful and calm under pressure
• Experience as a team leader or ready to step into the role £13.75-£14.75 per hour (location dependent)
• 50% discount on all food and drink in Costa-owned stores
• Matched pension up to 10%
• Coca-Cola share scheme
• Financial Support Fund
• More perks