Team Leader

Boparan Restaurant Group; Southampton; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Discounts

BRG Spark App

Career growth

Flexible shifts

Financial wellbeing

Healthcare & support

Job summary

Ed’s Easy Diner in Southampton is seeking a hands-on Supervisor to lead a team and deliver the iconic rock ’n’ roll dining experience. You’ll drive guest satisfaction, manage shifts, and set the tone through your leadership and energy.

Join BRG, a growing hospitality group, and enjoy flexible shifts, development opportunities, and discounts for you and friends. If you thrive in fast-paced environments and love delivering memorable moments, apply now.

Qualifications

• Passion for hospitality and the diner experience.
• Proven leadership skills with the ability to motivate and inspire a team.
• Experience in a supervisory or management role within a fast-paced restaurant environment.
• A customer-first attitude, always striving to exceed expectations.
• Strong organisational skills with a knack for problem-solving on the fly.
• A positive outlook, a can-do attitude, and a commitment to delivering excellent service.

Responsibilities

• Lead by example and drive guest nostalgia through great service.
• Manage shifts and mentor team members to ensure smooth operations.
• Ensure guests leave with a smile and a memorable experience.

Skills

Team Leadership

Fast-Paced Experience

Shift Management

Communication Skills

Job description

Lead the Rock 'n' Roll Revolution – Become a Supervisor at Ed's Easy Diner

Southampton West Quay is the leading shopping centre on the south coast and has enjoyed significant upgrading in recent years. Ed’s is clearly visible at the highest point of the atrium and across from the escalators to the food court. Serving great hamburgers, hotdogs, salads and fries, as well as Ed’s legendary milkshakes. Perfect for a break in shopping or a treat for all the family.

Are you ready to take charge in a place where the spirit of classic Americana comes alive? At Ed's Easy Diner, we're all about delivering an unforgettable experience, with great food, great tunes, and an atmosphere that takes you back to the golden age of roadside diners. Now, we’re looking for a dynamic Supervisor to lead our team and keep the good vibes rolling!

Your Role

As a Supervisor at Ed’s, you’ll be the driving force behind our diner’s success. You’ll lead by example, ensuring that every guest enjoys not just a meal, but a moment of nostalgia, complete with a side of rock ‘n’ roll. From managing shifts to mentoring team members, you’ll be at the heart of our operations, making sure everything runs smoothly and our guests leave with a smile.

What We’re Looking For

• A passion for hospitality and a love for the diner experience
• Proven leadership skills with the ability to motivate and inspire a team
• Experience in a supervisory or management role within a fast-paced restaurant environment
• A customer-first attitude, always striving to exceed expectations
• Strong organisational skills with a knack for problem-solving on the fly
• A positive outlook, a can-do attitude, and a commitment to delivering excellent service

What’s in it for You?

• Amazing Discounts: Enjoy 50% off your bill for you and up to 5 friends at all of our brands!
• Exclusive Perks: Access to fantastic deals through our BRG Spark App, including high-street and restaurant discounts.
• Career Development: Unleash your potential with endless growth opportunities across our diverse range of brands.
• Flexible Working: We offer shifts that fit around your lifestyle.
• Financial Wellbeing: Get access to mortgage advice, wage advances, and our Financial & Wellbeing Centre.
• Health & Support: Benefit from healthcare cash plans, an Employee Assistance Programme (EAP), and more!

If you’re ready to lead a team in a place where every day feels like a blast from the past, join the Ed’s Easy Diner family! Let’s create something special together.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Skills

• Team Leadership
• Fast-Paced Experience
• Shift Management
• Communication Skills