Team Leader

Ed; Southampton; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Amazing Discounts

BRG Spark App access

Career development

Flexible shifts

Financial wellbeing

Health & support

Job summary

Ed's Easy Diner in Southampton is seeking a hands-on Supervisor to lead our team and keep the spirit of classic Americana alive. You will drive shift operations, model excellent service, and ensure guests leave with a smile after a memorable dining experience.

We value hospitality passion, leadership, and a can-do attitude, offering flexible shifts and clear opportunities to grow within the BRG family while delivering fantastic food and vibes.

Qualifications

• Passion for hospitality and the diner experience.
• Proven leadership and ability to motivate a team.
• Experience in a supervisory or management role within a fast-paced restaurant environment.
• Customer-first attitude, always striving to exceed expectations.
• Strong organisational skills with a knack for problem-solving on the fly.
• Positive outlook, a can-do attitude, and a commitment to delivering excellent service.

Responsibilities

• Lead by example and manage shifts to ensure smooth operations.
• Mentor and develop team members to deliver great guest experiences.
• Maintain a guest-focused atmosphere, ensuring moments of nostalgia and high service standards.

Skills

Leadership

Supervisory experience

Customer-focused

Organisational skills

Problem-solving

Positive attitude

Job description

Lead the Rock 'n' Roll Revolution – Become a Supervisor at Ed's Easy Diner

Southampton West Quay is the leading shopping centre on the south coast and has enjoyed significant upgrading in recent years. Ed’s is clearly visible at the highest point of the atrium and across from the escalators to the food court. Serving great hamburgers, hotdogs, salads and fries, as well as Ed’s legendary milkshakes. Perfect for a break in shopping or a treat for all the family.!

Are you ready to take charge in a place where the spirit of classic Americana comes alive? At Ed's Easy Diner, we're all about delivering an unforgettable experience, with great food, great tunes, and an atmosphere that takes you back to the golden age of roadside diners. Now, we’re looking for a dynamic Supervisor to lead our team and keep the good vibes rolling!

Your Role:

As a Supervisor at Ed’s, you’ll be the driving force behind our diner’s success. You’ll lead by example, ensuring that every guest enjoys not just a meal, but a moment of nostalgia, complete with a side of rock ‘n’ roll. From managing shifts to mentoring team members, you’ll be at the heart of our operations, making sure everything runs smoothly and our guests leave with a smile.

What We’re Looking For:

• A passion for hospitality and a love for the diner experience
• Proven leadership skills with the ability to motivate and inspire a team
• Experience in a supervisory or management role within a fast-paced restaurant environment
• A customer-first attitude, always striving to exceed expectations
• Strong organisational skills with a knack for problem-solving on the fly
• A positive outlook, a can-do attitude, and a commitment to delivering excellent service

What’s in it for You?

• Amazing Discounts: Enjoy 50% off your bill for you and up to 5 friends at all of our brands!
• Exclusive Perks: Access to fantastic deals through our BRG Spark App, including high-street and restaurant discounts.
• Career Development: Unleash your potential with endless growth opportunities across our diverse range of brands.
• Flexible Working: We offer shifts that fit around your lifestyle.
• Financial Wellbeing: Get access to mortgage advice, wage advances, and our Financial & Wellbeing Centre.
• Health & Support: Benefit from healthcare cash plans, an Employee Assistance Programme (EAP), and more!

Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to our goal ofstriving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.