Team Leader

Sgs-Care-Ltd; Shrewsbury; On-site; GBP 33,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and benefits

Holiday entitlement with service

Free meals during shifts

Employee discounts

Perks Card

Blue Light Card

Gym membership/wellbeing programmes

Employee Assistance Scheme

Referral bonus

Casual dress

Bereavement leave

Long service awards

Wellbeing scheme

Staff celebration events

Company employee app

Job summary

Sgs-Care-Ltd in Shrewsbury is seeking a Team Leader for a Residential Children's Home. You will lead shifts, supervise staff and ensure high-quality, trauma-informed care aligned to individual care plans. The role covers safeguarding, relationship-building with professionals and families, and contributing to care plan development.

Salary is £38,849.56 per annum with shift work including sleep-ins. Experience in residential childcare and a Level 3 Diploma in Residential Childcare are required,

Qualifications

• Level 3 Diploma in Residential Childcare (or working towards).
• Level 5 Leadership & Management is desirable.

Responsibilities

• Lead shifts and support the team to deliver high-quality care in line with individual care plans.
• Provide supervision, guidance and support to residential care staff.
• Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care.
• Support the Registered Manager and Deputy Manager with daily operations and home standards.
• Promote safeguarding, ensuring all procedures are followed and concerns addressed appropriately.
• Build strong relationships with professionals, families and external agencies.
• Support the training, mentoring and development of new and existing staff.
• Contribute to home maintenance, records, budgets and reporting systems.

Skills

Leadership

Supervision

Trauma-informed care

Planning & organisation

Communication

Driving licence

Microsoft Office

Education

Level 3 Diploma in Residential Childcare

Level 5 Leadership & Management (desirable)

Tools

Word

Excel

Outlook

Job description

Job Title: Team Leader – Residential Children's Home

Location: Bayston Hill, Shrewsbury, SY3

Salary: £38,849.56 per annum

Working Hours / Shift Pattern: Shift work, including weekends and sleep-ins

Employment Type: Full time

Sleep-ins: Required as part of the shift pattern

Service: Residential Children's Home

Service Users: Children and young people with complex needs

Qualifications Required: Level 3 Diploma in Residential Childcare (or working towards completion). Level 5 Leadership & Management is desirable.

Experience Required: Minimum 1 year in residential childcare

Your Role

• Lead shifts and support the team to deliver high-quality care in line with individual care plans.
• Provide supervision, guidance and support to residential care staff.
• Oversee and contribute to the development and review of care plans, ensuring consistent, trauma-informed care.
• Support the Registered Manager and Deputy Manager with daily operations and home standards.
• Promote safeguarding, ensuring all procedures are followed and concerns addressed appropriately.
• Build strong relationships with professionals, families and external agencies.
• Support the training, mentoring and development of new and existing staff.
• Contribute to home maintenance, records, budgets and reporting systems.

Who we are looking for

A strong understanding of child development and trauma-informed practice, with the ability to establish and monitor high standards of care in line with the Quality Standards for Children's Homes 2015 and the home's Statement of Purpose.

Excellent planning, organisation and prioritisation skills, alongside strong written and verbal communication.

A sound understanding of safeguarding procedures and relevant legal frameworks.

Someone who leads by example, acts as a positive role model, and maintains professional boundaries with honesty and integrity.

The ability to build and maintain positive relationships with children, professionals and colleagues, remaining inclusive and committed to upholding the rights of every young person.

Resilient, motivated, adaptable and calm under pressure, with flexibility around work location and start/finish times to cover the contingencies of the service.

Proficient in Microsoft Office (Word, Excel, Outlook) and holding a full UK driving licence.

Previous supervisory or management experience and knowledge of residential childcare regulations and quality standards are desirable.

Who you will be working for

Company type/size: Established in 2007, our client is a values-led provider with a strong reputation for delivering high-quality residential services to children and young people with complex needs.

Number of homes: 17, operating across the North West, West Midlands and North Wales.

Other services: Three specialist service areas — Emotional and Behavioural Difficulties (EBD), Specialist Therapeutic Care, and Supported Accommodation.

Why this home & company

Progression: Genuine progression opportunities and on-the-job learning.

Training / qualifications: Ongoing training and development opportunities.

Benefits: Competitive salary, paid time off, flexible scheduling options, free meals during shifts, employee discounts, Perks Card, Blue Light Card, gym membership/wellness programmes, wellbeing scheme, Employee Assistance Scheme, referral bonus, casual dress, bereavement leave, long service awards, increases to annual leave with service, staff celebration events and a company employee app.

Ethos: A belief that every child deserves a safe, stable and supportive environment in which to grow and thrive, with children and young people at the heart of everything the organisation does.

Culture: Rooted in compassion, collaboration and a commitment to excellence — an inclusive, supportive environment built on integrity, respect, open communication and a culture of recognition, where every team member is valued and encouraged to grow.

Additional screening

Individuals with only CQC experience and / or who have not worked in an Ofsted Registered Children's Home will not be considered.

Sponsorship is not available.

Please note: our client reserves the right to close this vacancy before the closing date of 21/09/2026 in the event of a high number of applications. Shortlisting and interviewing are ongoing, so early applications are advised.

For more information or to book a confidential chat, please contact: [e-mail]