Team Leader

Social Squirrel; Sheffield; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a vibrant and dynamic team as a Team Leader at a popular city centre pub in Sheffield. This role is perfect for someone who thrives in a lively atmosphere and enjoys motivating their team to deliver exceptional service. You will play a key role in creating memorable experiences for guests, whether they are enjoying a bottomless brunch or watching live sports. With a focus on teamwork and community, this position offers a unique opportunity to be part of a well-regarded establishment that values its staff and guests alike. If you have a passion for hospitality and leadership, this could be the perfect fit for you.

Benefits

25% off food and drink

Stonegate Xtra Rewards

VIP entry to pubs

Hotel Discounts

Flexible working

Corporate Discount Rates

Discounted Dental Insurance

Wagestream - Early access to wages

Award-winning development programmes

Qualifications

• Must be at least 18 years old due to alcohol sales.
• Experience in team leadership and customer service is essential.

Responsibilities

• Support and mentor the team to enhance guest experiences.
• Ensure compliance with standards and create a welcoming atmosphere.

Skills

Team Leadership

Coaching

Customer Service

Compliance Management

Education

Minimum Age Requirement (18+)

Job description

Location - Graduate

Team Leader

We are looking for a Team Leader who enjoys supporting and motivating the team to create a fantastic experience for our guests at Graduate. You’ll help guide and coach the team, making sure everyone works together to deliver the best service possible.

Can you…

1. Support, coach, and mentor your team

2. Support the management team and work together to create and deliver our vision

3. Ensure standards and compliance are maintained

4. Create a welcoming atmosphere for our guests

A little bit about us…

At Social Pub and Kitchen, we pride ourselves on being individually crafted and hero great experiences at any time of the day or night. We tailor to our diverse range of guests, and our teams create the perfect place to socialise with friends, whether that be for Bottomless Brunch, sport, or a great night out. Each venue is different and has its own unique identity, which we celebrate in our teams too. We need our team to engage confidently with our guests, have a passion for great beer, cocktails, and sport. If it’s live, it’s on, and we are the place to watch it. The Graduate is a fantastic city centre pub in Sheffield with a great informal atmosphere. We offer our guests quality food and drink, and we are proud of our Cask Marque-approved accreditation. From bottomless brunch to watching the big match on one of our many screens, we've got something to offer everyone. If our guests are feeling competitive, we have pool tables and beer pong tables, creating a buzzing atmosphere.

What's in it for you?

1. Reward Card via the MiXR App – 25% off food and drink for you and all your friends across our managed pubs

2. Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers

3. VIP entry to our pubs and bars

4. Stonegate Hotel Discounts

5. Flexible working

6. David Lloyd Corporate Discount Rates

7. Discounted Dental Insurance

8. Wagestream – Early access to your earned wages

9. Award-winning development programmes

To be considered for the Team Leader position at Graduate, you must be at least 18 years old, as it involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands include Slug and Lettuce, Be At One, and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments during the recruitment process, please let us know in advance so that support, aids, or adaptations can be arranged to assist you. Please contact Graduate directly.