Team Leader

Heart of England Cooperative Society; Royal Leamington Spa; On-site; GBP 11,000 - 12,000; Full time

Benefits offered by this job

Colleague discount 10%

Discount at Fabb Furniture 15%

MyStaff Shop access

Stream pay

Job summary

Heart of England Co-operative Society's Fenny Compton Food Store is seeking a Team Leader (16 hours per week). This role moves beyond a standard retail job, giving you real ownership to lead a team, drive performance and progress toward Store Management.

You’ll run shifts in the Store Manager’s absence, coach colleagues, ensure excellent customer service and maintain high standards on stock and merchandising. The role offers a structured training path and clear progression within the Society.

Qualifications

• Experience in retail or a fast-paced customer environment.
• Previous supervisory or leadership experience (or ready to step up).
• Commercial awareness and confidence working towards targets.
• A natural motivator who can get the best out of people.
• Organised, resilient and comfortable taking ownership.

Responsibilities

• Lead and develop your team to deliver strong performance.
• Take ownership of shifts, including opening and closing the store.
• Drive excellent customer service and make us the go-to store in the community.
• Support recruitment, training and onboarding of new colleagues.
• Manage performance, attendance and team engagement.
• Control key commercial areas including waste, stock and labour.
• Maintain high standards across availability, merchandising and compliance.

Skills

Retail or fast-paced environment

Supervisory or leadership experience

Commercial awareness

Motivator

Organised and resilient

Job description

Team Leader - Step Into Store Leadership

We're looking for a Team Leader to join our Fenny Compton Food Store (16 hours per week).

This is your opportunity to move beyond a standard retail role and take real ownership-leading a team, driving performance, and building the skills to progress into Store Management.

What You'll Be Doing

As a Team Leader, you'll take responsibility for key areas of the store and step up to run the operation in the absence of the Store Manager.

• Lead, coach and develop your team to deliver strong performance
• Take ownership of shifts, including opening and closing the store
• Drive excellent customer service and make us the go-to store in the community
• Support recruitment, training and onboarding of new colleagues
• Manage performance, attendance and team engagement
• Control key commercial areas including waste, stock and labour
• Maintain high standards across availability, merchandising and compliance

About You

• Experience in retail or a fast-paced customer environment
• Previous supervisory or leadership experience (or ready to step up)
• Commercial awareness and confidence working towards targets
• A natural motivator who can get the best out of people
• Organised, resilient and comfortable taking ownership

Your Career with Us

We don't just hire Team Leaders-we develop future Store Managers. With structured training, real accountability and ongoing support, you'll have a clear pathway to progress within the Society.

Pay & Benefits

• £13.35 per hour

Holiday & Financial

• 30 days holiday (incl. bank holidays), rising with service
• Pension with 3.3% employer contribution
• Life assurance (2x salary)

Discounts & Perks

• 10% colleague discount + double discount every pay weekend
• 15% discount at Fabb Furniture
• Access to My Staff Shop and wide retail discounts
• Stream - flexible access to your pay

Health & Wellbeing

• 24/7 GP access, counselling & support services
• Grocery Aid & Co-op Credit Union support
• Wellbeing app & mental health support
• Eye care support

Family & Support

• Enhanced maternity pay
• Enhanced redundancy pay
• Bereavement and terminal illness support

Recognition

• Refer a Friend scheme
• Long Service Awards

Why Join Us?

At Heart of England Co-operative Society, our stores are at the heart of the community. As a Team Leader, you'll play a key role in shaping your store, developing your team, and making a real difference locally.

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