Team Leader

Costa Coffee Ireland; Newtownabbey; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Complimentary coffee on shift

Employee discounts

Ongoing training and development

Progress into management

People-first work culture

Job summary

Costa Coffee Ireland is seeking a Team Leader for our store in Longwood Retail Park, Newtownabbey. You will lead shifts, train new staff, and ensure excellent customer service with high standards of cleanliness and safety.

Join a vibrant, people-first team and progress into store management as you grow your skills, deliver great coffee experiences, and motivate colleagues to perform at their best.

Qualifications

• Leadership experience in a busy environment.
• Excellent customer service and a can-do attitude.
• Strong communication and multi-tasking abilities.

Responsibilities

• Lead on shifts to support colleagues and deliver exceptional customer experiences.
• Train new staff and maintain health and safety standards.
• Open and close the store reliably and on time.

Skills

Leadership

Customer service

Communication

Teamwork

Flexibility

Job description

Costa Coffee requires a Team Leader for our store in Longwood Retail Park.

At Costa Coffee we are as passionate about our people as we are our great coffee! Being a part of our team gives you the chance to learn new skills in coffee excellence whilst letting your personality shine through. As a Costa Barista you receive full training in delivering every customer with an unbeatable coffee experience, through great customer service and great coffee.

Are you:

• Passionate?
• Hardworking?
• Flexible?
• Customer focused?
• Have a desire to learn new skills?
• Love working as part of a team?
• Enthusiastic?
• Passionate about coffee?

Businesses don’t make great coffee, people do! And if you answered “yes” to the above questions then you are our kind of person!

Job Types: Full-time, Permanent

Schedule:

• Fully Flexible

What We Offer:

• Complimentary barista-made coffee on every shift
• Employee discounts across all locations
• Ongoing training and development
• A chance to progress into management
• A vibrant, people-first work culture

What’s involved?

• Reliability to open and close the store safely and on time.
• Leadership experience in a busy environment.
• Taking the lead on shifts to support your colleagues in delivering unbeatable experiences.
• Drive high standards every time.
• Training new staff.
• Working with your team to maintain health and safety cleanliness across the store.
• A positive outlook, can-do attitude, bags of personality, and passion for delivering excellence in everything you do.
• The communication skills to strike up a good conversation with our customers daily, have a hard-working attitude and multi-tasking skills.

Make it Yours:

This role is based in Longwood Retail Park. With free onsite parking available