Team Leader

SeeMeHired.com; Lowestoft; Hybrid; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Training & development

Employee ownership

Pension 8%

Cycle to work

EAP

Casual dress

Sick pay

Job summary

Leading Lives in Lowestoft is seeking a proactive Team Leader to coach and support the North Independent Lives team, delivering person-centred social care.

This not-for-profit, employee-owned enterprise offers award-winning training, potential shareholding, competitive pension contributions, and a supportive, flexible working environment. The role may require weekend work and sleep-ins to meet service needs.

Qualifications

• Level 3 in Health and Social Care
• Excellent leadership and communication skills
• Experience in social care and supporting adults with learning disabilities
• Ability to work independently and take ownership
• Willingness to work alternate weekends and sleep-ins

Responsibilities

• Lead, support, and mentor your team
• Promote dignity, inclusion, and person-centred care
• Oversee quality through audits, medication checks, and supervisions
• Act as the first point of contact for your team’s day-to-day support
• Manage rota planning and support care planning to maintain high standards
• Provide out-of-hours support when needed
• Work flexibly, including alternate weekends and sleep-ins
• Support new referrals, including visits, tours, and assessments

Skills

Leadership

Team Management

Coaching

Performance Mgmt

Communication

Decision Making

Staff Development

Recruiting

Teamwork

Building Relationships

Education

Level 3 Health & Social Care

Job description

Team Leader

Team Leader –Independent Lives Lowestoft
£13.52/hr + Enhancements|Employee-Owned Organisation
37 Hour Contract

Are you ready tolead, inspire, and make a real impact? JoinLeading Lives, a not-for-profit, employee-owned social enterprise supporting adults with learning disabilities across Suffolk.

The Role:
We’re looking for ahardworking, proactive Team Leaderto coach and support ourNorth Independent Lives team in delivering meaningful social care. This role requires someone who canthink on their feet, solve day-to-day challenges independently, and take ownership of operational decisions without direct Service Manager support.

You’ll be the vital link between team members and management—drivingquality, culture, and consistencywhile ensuring our customers live the lives they choose.

About the role

Why Join Us?

• Award-winning training & development
• Opportunity to become a shareholder in our employee-owned enterprise
• Up to 8% pension contribution
• Cycle to work scheme, EAP, casual dress, sick pay, and more
• Make a difference—every single day

What You’ll Be Doing

• Lead, support, and mentor your team
• Promote dignity, inclusion, and person-centred care
• Oversee quality through audits, medication checks, and supervisions
• Act as the first point of contact for your team’s day-to-day support
• Manage rota planning and support care planning to maintain high standards
• Provide out-of-hours support when needed
• Work flexibly, including alternate weekends and sleep-ins
• Support new referrals, including visits, tours, and assessments
• Build strong relationships with professionals and landlords
• Maintain Health & Safety standards and follow Leading Lives policies
• Promote a positive, open, and supportive team culture
• Work collaboratively with customers and professionals to shape services

What You’ll Need:

• Level 3 in Social Care (or equivalent)
• Strong communication, leadership, and IT skills
• Experience in social care and a passion for people
• A good work ethic and the drive to go the extra mile
• Confidence to work independently and solve problems effectively

Your Journey Starts Here:

You’ll receive a 3-week induction with a dedicated buddy to support you from day one. Start date subject to enhanced DBS and safer recruitment checks.

About the company

Leading Lives is an employee-owned social care organisation supporting people across Suffolk to live independent, fulfilling lives. We provide person-centred support that promotes choice, dignity and opportunity, while creating a positive and inclusive workplace for our colleagues. Whether you're starting your career in care or looking to progress, you'll be part of a supportive team that values your ideas, invests in your development and empowers you to make a real difference every day.

Required Criteria

• Candidate must have achieved Level 3 in Health and Social Care

Desired Criteria

Skills you'll need

• Delegation
• Interviewing
• Managing Change
• Managing Incentives
• Managing Teams
• Mentoring & Coaching
• Performance Management
• Recognising Employee Performance
• Recruiting
• Setting Objectives
• Decision Making
• Motivation
• Inspiring Others
• Communication
• Listening/ Active Listening
• Developing People
• Managing Performance
• Developing Self
• Coaching
• Giving Feedback
• Teamwork
• Building Teams
• Building Relationships
• Employee Relations
• Equal Opportunities
• Mediation Skills
• Legislation Compliance
• Listening to patients
• Providing Care
• Administering Medicine
• Empathy
• Paperwork and Record Keeping
• Staff Retention Strategies
• Ability to support clients with learning disabilities and/or complex needs
• Experience working with vulnerable people
• Providing personal care
• Experience supporting people who display behaviour that communicates