Team Leader

Creative Support; Greater London; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

28 days annual leave

Pension contributions

Enhanced DBS

Job summary

Creative Support is seeking an experienced Team Leader to develop and coordinate supported living services in London, focusing on individuals with learning disabilities to maintain independence and wellbeing.

You will oversee daily operations, allocate staff, supervise, coach, review support plans, and ensure high-quality care in line with CQC standards. You will work with multi-disciplinary teams, engage service users and families, and drive continuous professional development.

Qualifications

• Minimum 2 years' practitioner experience including staff supervision.
• Warmth, compassion and positive regard for service users.
• Good written and verbal communication skills.
• Leadership and management competencies essential.
• Willingness for continuous professional development.

Responsibilities

• Oversee daily operations of supported living services.
• Allocate staff to meet individual needs and supervise the team.
• Develop and review support plans with service users; provide coaching and training.
• Collaborate with multi-disciplinary teams and community agencies to maintain quality and safety.
• Monitor performance indicators and ensure compliance with contract requirements and CQC standards.

Skills

Team leadership

Staff supervision

Coaching

Risk management

Communication skills

Training needs analysis

Education

Health or Social Care degree

NVQ Level 4/5

Job description

We're seeking an experienced team leader to help develop and coordinate supported living services across Tameside, supporting individuals with learning disabilities to maintain their independence, improve wellbeing and access personal development opportunities.

As a Team Leader, you will oversee daily operations, ensure compliance with contract requirements and uphold CQC quality standards. Your responsibilities will include allocating staff to meet individual needs, supervising, coaching, supporting team members, identifying and recording training needs, responding to referrals and conducting initial assessments. You will also develop and review support plans with service users, collaborate with multi-disciplinary teams and community agencies, maintain a safe and welcoming environment, facilitate service user engagement and peer support, monitor quality and provide performance indicators.

You will demonstrate excellent ethical duty of care and commitment to safeguarding vulnerable individuals whilst delivering excellent customer care, communicating proactively with stakeholders about risk management and care. By engaging in meaningful planning and therapeutic activities you will foster trust through empathy and respect whilst working collaboratively with service users, their families and professionals.

We require a minimum of 2 years' practitioner experience, including staff supervision and management. You should hold or be working towards a relevant health or social care qualification (Degree or NVQ Level 4/5). You must exhibit warmth, compassion and positive regard for service users. Good written and verbal communication skills, flexibility to service needs, leadership and management competencies are essential. Commitment to continuous professional development is required.

Vacancy Reference Number: 90733 .Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

• Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care.
• Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
• Creative Support's Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications.

We can only accept applications from candidates who are located in and eligible to work within the UK.

• This role is not open to sponsorship

At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organisation and an approved centre for nationally recognised qualifications, we are committed to supporting learning, growth and long-term career progression.

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