Team Leader

Caretech; Oldham; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Up to 28 days annual leave

Free Enhanced DBS check

Blue Light Card

Stakeholder Pension

Employee Assistance Programme

Employee Recognition Schemes

Annual Employee Awards Evening

Job summary

CareTech is seeking an experienced Team Leader for our Supported Living services in Oldham. You will lead a team of Support Workers, ensuring high-quality, person-centred care and empowerment of the people we support to develop independence and life skills.

Working with the Service Manager and external professionals, you'll foster a positive environment, mentor staff, coordinate rosters, and contribute to multidisciplinary planning while upholding CareTech's values and approaches.

Qualifications

• We are looking for someone who is resilient, compassionate and passionate about improving the lives of others.
• Experience in a Team Leader, Senior Support Worker or Senior Care role.
• Experience supervising, mentoring or developing staff.
• Strong communication and organisational skills.
• Understanding of person-centred, trauma-informed practice and PBS.

Responsibilities

• Lead, supervise and support a team of Support Workers.
• Conduct supervisions, coaching sessions and team meetings.
• Support recruitment, induction and ongoing staff development.
• Create and manage staff rotas, annual leave and cover arrangements.
• Promote Positive Behaviour Support approaches.
• Build relationships with families, healthcare professionals and other stakeholders.
• Support care planning and multidisciplinary meetings.
• Lead by example and promote a positive, inclusive team culture.
• Provide hands-on support, including personal care where required.
• Develop life skills and promote independence for people we support.

Skills

Resilient

Passionate

Positive

Empowering

Friendly

Innovative

Person centred

Natural leader

Job description

As Team Leader, you will play a key role in the day-to-day running of the service, providing leadership, guidance and support to a team of Support Workers while ensuring the delivery of high-quality, person-centred care.

Working closely with the Service Manager and external professionals, you will help create a positive environment where the people we support can develop their independence, build confidence and achieve their personal goals.

People we support

• Attention Deficit Hyperactivity Disorder (ADHD)
• Autism
• Emotionally Unstable Personality Disorder (EUPD)
• Learning disabilities
• Schizophrenia
• Trauma-related needs

Our services provide a supportive, homely environment where people can develop their independence, build confidence, learn new skills and have opportunities to live life on their own terms.

Job responsibilities

• Lead, supervise and support a team of Support Workers.
• Conduct supervisions, coaching sessions and team meetings.
• Support recruitment, induction and ongoing staff development.
• Create and manage staff rotas, annual leave and cover arrangements.
• Promote positive outcomes through trauma-informed and Positive Behaviour Support (PBS) approaches.
• Build strong relationships with families, healthcare professionals and other stakeholders.
• Support care planning and contribute to multidisciplinary meetings.
• Lead by example and promote a positive, inclusive team culture.
• Provide hands-on support, including personal care where required.
• Support individuals to develop life skills, access the community and achieve greater independence.
• Attend and actively contribute to multidisciplinary team (MDT) meetings.
• Work collaboratively with health professionals, social workers, commissioners, families and other relevant stakeholders.
• Advocate for the people we support and ensure their voices, choices and aspirations remain central to decision-making.
• You will also work alongside the people we support to: Provide personal care, including washing and dressing, where required. Support meal preparation and the development of cooking and everyday living skills. Promote independence, choice, dignity and self-advocacy.

Benefits

• Up to 28 days annual leave, including bank holidays
• Free Enhanced DBS check
• Blue Light Card
• Stakeholder Pension
• Free Employee Assistance Programme
• Employee Recognition Schemes
• Annual Employee Awards Evening
• Ongoing training and career progression opportunities, including qualifications up to degree level
• Access to CareTech Foundation grants for family and friends

Who are we looking for?

We want a Team Leader who is:

• Resilient - able to remain calm, consistent and supportive when things are difficult.
• Passionate - genuinely committed to improving people's lives and developing others.
• Positive - someone who sees possibilities rather than limitations.
• Empowering - someone who helps people do with, rather than simply doing for.
• Friendly - someone who understands the importance of relationships, trust and teamwork.
• Innovative - willing to think differently, challenge the status quo and find creative solutions.
• Person centred - someone who ensures that the person remains at the heart of every decision.
• A natural leader - someone can bring people together, set clear expectations and create a team where people feel supported, valued and motivated.

CareTech's approach

Our approach is person centred, trauma informed and rooted in Positive Behaviour Support (PBS).

We believe that every person has the right to be heard, respected and supported to live the life they choose.

As Team Leader, you will help embed these approaches across the team, ensuring that support is consistent, compassionate and tailored to each individual's needs.

Qualifications and experience

We are looking for someone who is resilient, compassionate and passionate about improving the lives of others.

You will ideally have:

• Previous experience in a Team Leader, Senior Support Worker or Senior Care role.
• Experience supporting people with learning disabilities, autism and/or complex mental health needs.
• Experience supervising, mentoring or developing staff.
• Strong communication and organisational skills.
• An understanding of person-centred, trauma-informed practice and Positive Behaviour Support.
• The ability to remain calm under pressure and confidently manage challenging situations.
• A flexible approach to working rota-based shifts.

This is a hands-on leadership role. You will lead by example, build strong relationships with the people we support and ensure that our values are reflected in everything the team does.

A driving licence is preferred but not essential.

Additional information

We are looking for an experienced care professional who has a strong understanding of supporting people with complex needs and who can confidently lead others in challenging situations.

You will understand that behaviour is communication, that every individual is different, and that effective leadership means balancing high standards with compassion and understanding.

At CareTech, we are committed to delivering high-quality, person-centred support that empowers people to live fulfilling and independent lives.

We are seeking an experienced and passionate Female Team Leader to join our Supported Living services in Oldham.

This is an exciting opportunity for an experienced Senior Support Worker or Team Leader who is looking to develop their career within a supportive organisation that genuinely puts people at the heart of everything it does.