Team Leader

Home Bargains; Cootham; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Company pension

Store discount

Death in Service

Long service recognition

Flexible pay & EAP

Training programmes

Colleague benefits platform

Job summary

Home Bargains is seeking a hands-on supervisor to work with management to keep store operations running smoothly and help the team hit daily goals with confidence. You’ll welcome new starters, coach colleagues, and lead by example on the shop floor to deliver outstanding service.

In this fast-paced retail environment, you’ll maintain high standards, support merchandising and safety, and spot opportunities to improve service and store presentation.

Qualifications

• Ability to prioritise and organise daily tasks effectively.
• Strong focus on delivering great customer service.
• Clear and confident communication with both customers and colleagues.
• Ability to guide and support others to meet store standards and targets.

Responsibilities

• Work with management to set daily priorities and keep operations running smoothly.
• Supervise and coach team members in a fast-paced retail environment.
• Deliver excellent customer service and help colleagues create memorable shopping moments.
• Maintain store standards, merchandising, compliance and safety.
• Share ideas and drive improvements while keeping team energy high.
• Lead by example on the shop floor.
• Assist with onboarding new starters.

Skills

People leadership

Customer service

Communication

Coaching

Prioritisation

Store operations

Job description

• Lead the way, every day: Work side-by-side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
• Support that sticks: Whether it's welcoming new starters or coaching seasoned colleagues, you'll be the go‑to for guidance, training, and building skills that last.
• Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
• Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you'll help make sure the store is a place customers and colleagues love to be.
• Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.
• Have experience supervising others in a fast-paced retail or hospitality environment.
• Be confident supporting colleagues and leading by example on the shop floor.

Demonstrate the following key skills and behaviours:

• Ability to prioritise and organise daily tasks effectively.
• A strong focus on delivering great customer service.
• Clear and confident communication with both customers and colleagues.
• Ability to guide and support others to meet store standards and targets.

Package Description

Salary & Hours

• £32,032 FTE
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to:
• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover