Team Leader

Home Bargains; Middlewich; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Annual leave progression (28–33 days)

Company pension

Store discount 10%

Death in service

Long service recognition

Flexible pay & benefits (Stream)

Training programmes

UK discounts platform

Employee Assistance Programme

Health cash plans & cancer cover

Job summary

Home Bargains is seeking a Store Team Leader to provide an exceptional retail experience and drive store performance. You will lead and develop colleagues, ensuring high standards and customer satisfaction at all times.

The role offers full-time employment in our UK stores with clear career progression and access to training programmes. Joining our thriving retail community, you will play a key part in Home Bargains continued success.

Qualifications

• Experience supervising others in fast-moving retail or hospitality.
• Prioritise and organise work.
• Customer focus.
• Communicate effectively.
• Direct and supervise work.

Responsibilities

• Guide Our Colleagues - ensure staff are trained, informed and capable of delivering high store standards.
• Prioritise Customer Satisfaction - identify needs and ensure outstanding service and a welcoming store.
• Drive Store Success - support daily performance goals and store presentation.

Skills

Team leadership

Customer focus

Communication

Time management

Job description

Salary & Hours

• £32,032 FTE
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms

MyHB colleague benefits platform with access to:

• Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Low cost voluntary insured health cash plans and cancer cover

Job Introduction

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Job Overview

• Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
• Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
• Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Minimum Criteria To Apply

• Experience supervising others in a fast-moving retail or hospitality environment
• Demonstrate the following competencies:
• Prioritise and organise work
• Customer focus
• Communicate effectively
• Direct and supervise work