Team Leader

TN United Kingdom; Chippenham; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Team Leader, where your passion and energy will inspire your team. You'll play a vital role in delivering exceptional customer service while managing daily operations in a vibrant environment. This position offers opportunities for growth and development, allowing you to enhance your managerial skills and lead a motivated team. If you're ready to bring your unique flair to a dynamic workplace and make a difference, this is the perfect opportunity for you.

Benefits

Flexible schedules

Cross-training opportunities

Support for personal growth

Team-building activities

Qualifications

• Experience in team leadership and managing shifts.
• Strong customer service skills and ability to resolve issues.

Responsibilities

• Assist with daily operations, food prep, and inventory.
• Coach team members to ensure consistent customer experience.

Skills

Team Leadership

Customer Service

Effective Communication

Problem Solving

Job description

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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring passion and energy, coming from diverse backgrounds such as supermarkets, pubs, high street retailers, and banks. All share a common trait: being empowering leaders who prioritize team well-being and run a shift as well as our chicken.

As a Team Leader, you will work with the Restaurant General Manager (RGM) and play a key role in delivering our core operations to high standards. Your responsibilities include coaching your team to ensure a dependable and consistent customer experience. Your role involves:

1. Assisting with daily operations, including food prep, inventory, and maintaining a clean, welcoming environment.
2. Learning managerial skills like scheduling, team coordination, and effective communication to lead a motivated team.
3. Providing exceptional customer service, resolving issues promptly, and maintaining a friendly demeanor.
4. Collaborating with colleagues and managers to uphold high standards and our brand reputation.
5. Embracing continuous learning, taking feedback constructively, and applying it to improve your skills and performance.

Be Original.

It’s not just what you do at KFC; it’s how you do it. Be unapologetically you—original. Work with colleagues who bring energy, spirit, and sizzle to the restaurant floor, making every shift high flyin’ and high fryin’.

We value your ambition; you’ll be treated with respect and supported in your journey as you bring finger lickin’ good chicken to our customers. From flexible schedules to cross-training and qualifications, we support your growth.

There are countless opportunities at KFC.

Who we are.

Founded in 1952 with a big idea, 11 herbs and spices, grit, ambition, and buckets of heart—KFC has been serving finger lickin’ good chicken worldwide. Our people, The Originals, are what make us special. We’re always original and welcome you to join us—to bring your energy, grit, spirit, and story.

Ready to apply?

If you’re passionate, skilled, and dedicated, we encourage you to apply now. We look forward to welcoming you and embarking on this extraordinary journey together. Bring it.

Visit our website for more about life at KFC.

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UNITED BY THE BUCKET

At KFC, flavor is key. Our herbs and spices make everything finger lickin’ good. But our approach extends beyond chicken. We value and celebrate all that makes our KFCers authentic and original. Whatever your flavor—ability, age, background, ethnicity, gender, religion, or sexual orientation—we’re united by the bucket.

If you need reasonable adjustments for your application or interview, let us know.