Team Leader

Compass Group UK; Birmingham; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Contributory pension

Career development programmes

Digital GP & wider healthcare

Exclusive travel discounts with TUI/Ex

Discounts on Tesco/Sainsbury’s etc.

Cinema tickets discount

Cash rewards

Wellness & exercise classes

Discounts for friends & family

Job summary

Compass Group UK&I is seeking a dedicated Team Leader to ensure smooth operations on a 40-hour week within a major High Street brand. The role includes supervising frontline staff, managing till operations and rotas, and supporting the manager to drive performance.

You will check deliveries, handle stock orders, uphold food hygiene and safety standards, and foster a positive team environment. A proactive, customer‑focused individual will thrive, with growth opportunities and a strong benefits

Qualifications

• Previous experience supervising frontline teams.
• Strong communication and customer service skills.
• Ability to work under pressure and maintain a positive attitude.
• Willingness to work 5 days out of 7.

Responsibilities

• Ensure deliveries are checked and stored promptly and correctly.
• Supervise a team and foster a welcoming, supportive environment.
• Act as a responsible key holder.
• Operate the till, take orders and process payments.
• Support weekly bookwork and assist with duties as needed.
• Produce weekly rotas following manager guidelines.
• Place stock orders to maintain correct levels.
• Delegate tasks and keep the team proactive.
• Comply with Food Handling & Hygiene standards.
• Ensure Health & Safety compliance.

Skills

Customer service

Team supervision

Communication skills

Can-do attitude

Team player

Job description

We're currently recruiting a dedicated Team Leader to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 40 hours per week.

As a Team Leader, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Here’s an idea of what your shift patterns will be: 5 out of 7 days

Are you willing to learn new skills? Here’s what you need to know before applying with Compass Group UK&I:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking order and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Team Leader will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Job Reference: com/0910/43799001/52838646/SU #One Retail

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!