Team Leader

SSP UK & Ireland; Bentfield; Sur place; GBP 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Discounted meal while on shifts

Employee discounts

Friends and family discount app

Award-winning training, apprenticesps

Health & Wellbeing Support

Fast-paced, rewarding role leading a 팀

Résumé du poste

SSP UK & Ireland, in partnership with M&S Simply Food at Stansted Airport, is hiring a Duty Manager. The role pays £15.75 per hour and offers a 40-hour full-time pattern with shifts starting 4:30am and running to 00:30. You’ll work flexibly across weekdays, weekends, bank and public holidays.

Take ownership of opening, closing and daily ops, lead a busy team, deliver great customer service and drive improvements. Prior leadership in hospitality or retail is ideal.

Qualifications

• Retail moves fast – you thrive on action, love leading people, and want to make an impact every day.
• Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.

Responsabilités

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service and be the go-to person for customer and team queries.
• Focus on results, stay informed about unit performance, and champion improvements.
• Previous experience leading a team in a busy hospitality or retail environment is ideal!

Connaissances

Team leadership

Customer service

Retail operations

Shift management

Description du poste

DUTY MANAGER - M&S SIMPLY FOOD, Stansted Airport

£15.75 per hour.

Working flexibly across weekdays, weekends, bank and public holidays. Join our Retail Team as a Duty Manager where the energy's high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

About The Role

DUTY MANAGER - M&S SIMPLY FOOD, Stansted Airport

Pay Rate: £14.25 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.75 per hour.

Shift Pattern: Full-Time (40 hrs). Shifts between 4:30am - 00:30(half past midnight). Working flexibly across weekdays, weekends, bank and public holidays.

Join our Retail Team as a Duty Manager where the energy's high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!

About You

• Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role has got your name on it!
• Due to some responsibilities within the Duty Managerrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE DUTY MANAGER ROLE

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in a busy Hospitality or Retail environment is ideal!

As a Duty Manager We Will Offer You

• Discounted Meal while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.
• A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.