Team Lead

Carers First; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

26 days annual leave

Flexible working options

Workplace pension

Job summary

Carers First in Greater London is seeking a proactive leader to support the Service Manager in delivering an innovative carers service for Merton. You will lead a remote team, inspire performance, and foster a collaborative environment to achieve outcomes.

You will develop strong partnerships across health and social care, promote equality and inclusion, and work with safeguarding principles to support individual and family needs through coproduction and co-created plans.

Qualifications

• Experience leading and managing a remote team and developing individuals to their best.
• Track record forging and sustaining partnerships with health and social care organisations.
• Active promotion of equality, diversity and inclusion in operational services.
• Experience supporting person-centred assessments and co-producing and implementing support plans.
• Evidence of coproduction and developing innovations for carers.
• Knowledge of safeguarding practices and principles.
• Experience partnering with other organisations to deliver a range of support.
• Ability to build positive, constructive relationships across the organisation.
• Strong IT skills (MS Word, Excel, Outlook) and comfort with social media platforms.
• Experience using a database to record interventions and manage workstreams.

Responsibilities

• Lead on the delivery of an innovative carers service for Merton in collaboration with the Service Manager.
• Motivate and inspire a team, providing visible day-to-day leadership and creating a positive work environment.
• Cultivate and maintain relationships with key stakeholders and develop new partnerships to improve outcomes for carers.

Skills

Remote team leadership

Partnership development

Equality and inclusion

Person-centered assessments

Coproduction and innovation

Safeguarding knowledge

Partnerships with organisations

Relationship building

IT proficiency (MS Office)

Social media platforms familiarity

Tools

Database usage

Job description

Key Responsibilities

• Proactively support the Service Manager in leading on the delivery of an innovative service for carers across Merton.
• Motivate and inspire a team, empowering them to thrive, through providing visible day to day leadership and management, and creating a positive environment, enabling the team to work together to achieve.
• Cultivate and maintain relationships with key stakeholders, identifying and developing new partnership opportunities to create better outcome for Carers.

To be successful in this role you will need

• Experience of leading and managing a remote team, with the ability to develop and empower individuals to be their best.
• Track record in forging and sustaining strong, positive, and productive partnerships with partner organisations within Health and Social care.
• Experience in actively promoting equality, diversity and inclusion in operational services.
• Experience and understanding of undertaking and supporting others to complete person-centred assessments, co-producing and implementing support plans.
• Evidence of working in coproduction and developing innovations to meet the needs of carers.
• Experience and knowledge of working with Safeguarding.
• Experience of working in partnership with other organisations to deliver a range of support to individuals and families.
• Track record of building positive and constructive working relationships with colleagues at all levels across the organisation.
• Highly competent in the use of IT (Microsoft applications, Word, excel, Outlook), mobile telephone and social media platforms.
• Experience of using a database to record interventions and manage workstreams.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer's lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

Employee Benefits

• In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.