Carer Support Adviser

Carers FIRST; Strood; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

26 days annual leave

Flexible working options

Paid carers leave

Workplace pension

Staff discount scheme

Employee assistance programme

Benenden Healthcare

Job summary

Carers First is seeking a Carer Support Adviser to join the Operational Team. The role blends community-based work in the East Lindsey/Boston area with some home working, helping carers by identifying needs, providing information and wellbeing support, and facilitating statutory assessments in collaboration with Lincolnshire County Council.

You will run wellbeing groups and engage in proactive identification of carers through partnership working, delivering compassionate, person-centered support.

Qualifications

• Experience of working with adults in 1:1 or group settings.
• Excellent communication and interpersonal skills.
• High standard of written skills to identify support needs and complete statutory assessments.
• Working knowledge of health and social care, particularly for adults.

Responsibilities

• Manage conversations with carers to identify needs.
• Write statutory carers assessments with Lincolnshire County Council.
• Provide information, advice and wellbeing support.
• Run wellbeing groups and identify carers through partnership working.

Skills

1:1 experience with carers

Group/workshop facilitation

Excellent communication

Written skills

Health and social care knowledge

Job description

Job Title: Carer Support Adviser

Salary: £24,454 per annum

Contract: Permanent

Hours: 37 Hours per week

Location: This is a hybrid role which involves community working in the East Lindsey area of Lincolnshire and some home working. You must be able to support carers face to face in the East Lindsey or Boston areas of Lincolnshire.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Carer Support Adviser, you will be part of our Operational Team, helping to improve the lives of carers through your work.

This role will include:

• Managing conversations with carers to identify need
• Writing statutory carers assessments on behalf of Lincolnshire County Council
• Providing information, advice, and wellbeing support
• Running wellbeing groups and pro-active identification of carers through partnership working

About you

In this role, you will need:

• Experience of working with adults either in a 1:1 or group setting
• A working knowledge of health and social care particularly in relation to adults
• Have excellent communication and interpersonal skills
• A high standard of written skills is needed in order to help the carer identify their support needs and to complete statutory assessments

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including

• 26 days annual leave entitlement which increases with length of service
• flexible working options
• paid carers leave
• access to our work-place pension
• staff discount scheme
• employee assistance programme
• Benenden Healthcare package

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

Interview Process:

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer

Positive Collaborative Ambitious

There are currently 5.7 million unpaid carers in the UK, however carer charities estimate that number could be as high as 10.6 million. Their huge contribution saves our economy £162 billion each year - the cost of a second NHS. Each carer’s needs and situation are unique, but many face similar challenges. They can struggle to balance employment, finances, or their own wellbeing and time for themselves with their caring role. They may not be aware of the help and support available to them - and that is why we are here.

Carers First works directly with, and for, thousands of carers, providing personalised information and tailored support in the way that suits them: online, on the phone, or face to face in their local community. With the help of our supporters and volunteers, we can continue to be there for carers, helping them find balance, and to live their lives to the fullest - today, and for years to come.

Last year, we reached over 376,000 carers through digital services and face to face activities. We have been able to make a material difference in carers’ lives and we can evidence that carers feel more confident, informed and resilient in their caring role.

We are growing, and currently have over 50,000 carers registered with us.

When you join Carers First, you join a vibrant, inclusive, and supportive team who all have a shared interest in supporting unpaid carers to continue living their lives to the fullest, across the country. In a community dedicated to caring, we believe that our employees and volunteers really do make a difference, therefore, we emphasise the importance of learning and development, as well as actively encouraging them to develop their skills with our fantastic learning and development programme. This means that all of our team become the best that they can be, whilst helping others do the same.