Team Lead

Nine Twenty Recruitment; Glasgow; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working (4 days in office / 1 W

Job summary

Nine Twenty Recruitment is seeking an experienced EUC Team Leader in Glasgow to guide and develop the End User Compute team across the UK. You will lead delivery of reliable EUC services, mentor engineers, and partner with IT Operations to improve efficiency and cyber resilience.

The role combines hands-on leadership with strategic direction for workplace technology, in a hybrid setup based at a modern Glasgow office with WFH options.

Qualifications

• Experience leading EUC or IT Operations teams (mentoring or leadership experience).
• Hands-on experience with Google Workspace.
• Strong communication with a customer-focused approach.
• Comfortable in a fast-paced evolving tech environment.

Responsibilities

• Lead, mentor, and develop a team of EUC engineers/technicians with a customer focus.
• Oversee day-to-day delivery of End User Computing services, ensuring reliability.
• Support IT Operations in driving efficiency and cyber resilience.
• Help shape the future direction of workplace technology across the business.

Skills

EUC team leadership

Google Workspace

Customer-focused communication

Adaptability

Tools

Google Workspace

Job description

About the Role

Lead the future of End User Computing for a large, technically advanced facilities management company based in Glasgow, supporting colleagues and customers across the UK. As the business continues to evolve, technology plays a critical role in enabling reliable service delivery, operational efficiency, cyber resilience, and a great colleague experience.

We're looking for an experienced EUC Team Leader to lead, develop, and inspire our End User Compute team. This is a key leadership role within IT Operations, responsible for delivering high-quality, customer-focused EUC services while helping shape the future of workplace technology across the organisation.

Key Responsibilities

• Lead, mentor, and develop a team of EUC engineers/technicians, fostering a high-performing, customer-focused culture
• Oversee day-to-day delivery of End User Computing services, ensuring reliability and a great colleague experience
• Support the wider IT Operations function in driving operational efficiency and cyber resilience
• Help shape the future direction of workplace technology across the business

Skills & Experience

• Proven experience in an EUC or IT Operations environment, with prior team leadership or mentoring experience (management title not required)
• Hands-on experience with Google Workspace
• Strong communication skills with a customer-focused approach
• Comfortable working in a fast-paced, evolving technology environment

What We're Offering

• Based at a modern office in the East End of Glasgow
• On-site coffee house and food provided
• Hybrid working (4 days office / 1 day WFH)
• Competitive package, dependent on experience