Team Coordinator

The Crown Estate; Windsor; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

28 days holiday

Bank holidays

Private Medical

Pension schemes

Flexible working

Volunteering days

Discretionary bonus

Job summary

The Crown Estate in Windsor is seeking a proactive Team Coordinator for the Office Reception to support a busy team and deliver excellent customer service.

You will welcome visitors, manage calls and emails, keep records up to date, and help organise meetings and events. The role offers hybrid working options, 28 days holiday, private medical, pension choices and discretionary bonus potential.

Qualifications

• Experience in administration, office support or reception.
• Proficient in Microsoft Office including Word, Excel, Outlook and SharePoint.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication.
• Ability to manage competing priorities and work independently.
• Proactive approach and willingness to identify improvements.
• Collaborative mindset and commitment to delivering excellent customer service.

Responsibilities

• Act as the first point of contact for visitors and enquiries.
• Provide professional administrative support to teams across Windsor.
• Manage purchase orders, invoices and administrative records.
• Maintain office systems, databases and filing systems.
• Ensure the office environment is well organised and fully operational.
• Support events and stakeholder visits.
• Coordinate meetings and prepare documents.

Skills

Microsoft Office

Reception experience

Organisational skills

Communication skills

Customer service

Problem solving

Tools

SharePoint

Job description

Are you an organised, proactive administrator who enjoys supporting a busy team and providing excellent customer service?, We're looking for a Team Coordinator to join our Windsor Office Reception team. This is a varied and rewarding role where you'll be at the heart of the operation, ensuring the smooth running of the office while providing high-quality administrative support to colleagues across the business. As Team Coordinator you'll be the first point of contact for visitors, customers and stakeholders, delivering a professional reception service and ensuring every interaction reflects our values. You'll coordinate a wide range of administrative activities, support meetings, manage office systems and records, and help create an efficient and welcoming working environment. No two days will be the same. From greeting visitors and responding to calls and emails, managing the office environment, and processing invoices to supporting meetings and events, you'll play an important role in keeping the Windsor business running smoothly.

What You'll Be Doing

• Acting as the first point of contact for visitors and enquiries.
• Providing professional administrative support to teams across Windsor.
• Managing purchase orders, invoices and administrative records.
• Maintaining office systems, databases and filing systems.
• Ensuring the office environment is well organised and fully operational.
• Supporting events and stakeholder visits.
• Coordinating meetings and preparing documents.

Benefits and Working Arrangements

• Identifying opportunities to improve processes and ways of working., We value that you get more time with your family and friends. Therefore, we offer everybody 28 days paid holiday, 2 volunteering days and the option to purchase further holiday.
• Flexible working
• Market leading family friendly policies
• Competitive Salary + Discretionary Bonus | Excellent Benefits including 28 days holiday + bank holidays | Private Medical | Choice of 2 Pension Schemes | 40 hours per week | Monday to Friday 8am - 5pm | Occasional weekend working required.

We want the support we offer to be inclusive of everyone, reflective of the wide range of situations people face in life.

We value work-life balance highly, therefore we have flexible & hybrid working policies.

You'll Bring

• Previous experience in an administration, office support or reception role.
• Strong Microsoft Office skills, including Word, Excel, Outlook and SharePoint.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• The ability to manage competing priorities and work independently.
• A proactive approach and willingness to identify improvements.
• A collaborative mindset and a commitment to delivering excellent customer service

As well as a competitive salary, pension and performance related bonus offering, we have a wealth of benefits available ranging from flexible working; market leading family policies and shopping discounts in the West End, to private healthcare; life and critical illness cover and 28 days holiday with the option to buy more.

Working at Windsor Great Park offers a unique opportunity to be part of an organisation that cares for and manages some of the country's most important historic landscapes and assets. You'll join a supportive team environment where your contribution is valued and where you'll have opportunities to develop your skills while working in an exceptional setting

About The Crown Estate

The Crown Estate is a prestigious organisation that manages an extensive portfolio of properties across the UK, including historic landmarks, retail spaces and natural environments. We are committed to excellence, sustainability and providing exceptional experiences for our visitors. As part of our team, you will contribute to maintaining the high standards and reputation of The Crown Estate.

About Windsor Great Park

Windsor Great Park is one of the country's most unique and important environmental and ecological sites. It is an ancient Royal landscape of forests, grasslands, lakes and gardens with 1,000 years of history, including historical monuments, rare wildlife, National Collections of plants and Champion Trees. As an operational Estate with farms, vineyard, commercial forestry and residential and commercial lettings, we also welcome millions of visitors each year, placing it among the UK's top visitor attractions.

About The Crown Estate

The Crown Estate is a unique business with a distinct heritage and a portfolio unlike any other. It includes some of central London's best places to work, shop and spend time, retail and leisure destinations across the country, and a substantial rural portfolio. As manager of the seabed and half the foreshore around England, Wales and Northern Ireland, we play a role in the UK's world-leading offshore wind sector as well as marine aggregates, cables and pipelines. We are also responsible for the Windsor Estate, including the world-renowned Windsor Great Park. Founded in 1760

If you are passionate about providing an excellent customer service, enjoy supporting others and want to help deliver high standards in one of the UK's most special landscapes.