Team Assistant - Fleet

Confidential; Greater London; On-site; GBP 18,000 - 23,000; Part time

Job summary

Southern Housing is seeking a Team Assistant within the Direct Services team in Croydon. You will provide a full range of administrative and support services to facilitate efficient operation.

The role is a 12-month secondment / fixed-term contract, 24 hours per week, with a main site at The Tramsheds and requirement to work on-site at least two days a week. Candidates should have prior administrative experience; fleet experience is desirable but not essential; strong IT and communication skills

Qualifications

• Experience in an administrative role.
• Fleet experience or adjacent experience is desirable but not essential.
• Computer skills sufficient to operate online systems and develop moderately sophisticated spreadsheets.
• Oral and written communication skills to interpret policies, resolve problems and present professionally.
• Ability to use various software packages to produce correspondence, documents and maintain presentations, spreadsheets and databases.

Responsibilities

• Developing and maintaining administrative and office systems, databases/spreadsheets, and online Fleet platforms as required.
• Book vehicles for maintenance and update calendars, informing drivers/managers.
• Arrange and attend meetings, prepare papers, book rooms, take notes and draft minutes.
• Intercept and screen calls and emails, redirect inquiries to appropriate areas.
• Provide project support and lead on administrative projects such as audits as required.

Skills

Administrative experience

Fleet experience desirable

IT and spreadsheet skills

Oral and written communication

Office software proficiency

Job description

We have a great opportunity that has arisen within our Direct Services team for a Team Assistant. You'll be providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the team/department.

Some key duties will include:

• Developing and maintaining administrative and office systems, databases/spreadsheets, online Fleet related platforms such as Licence check, tracking, TFL, Insurance etc as required.
• Booking vehicles in for relevant maintenance (MOT, Service, repairs), updating calendars and communicating back to drivers/managers.
• Arranging, and attending or representing unit/supervisor at meetings, including preparing papers, booking rooms, taking notes, and drafting minutes.
• Intercepting and screening telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas/managers, as necessary.
• Providing project support to the team and to lead on administrative projects such as fuel audits, insurance audits, key audits etc as required.

This is a 12-Month Secondment / Fixed Term Contract working 24 hours a week. Your main site will be The Tramsheds, Croydon, with a requirement to work on onsite at least 2 days a week.

What you'll have

• Experience in an Administrative role.
• Fleet experience or adjacent is desirable but not essential.
• Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
• The ability to use a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases.

Advert closing date: 1st November 2026 at 23:59 (We may close the advert early if we receive a suitable number of applications).

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.