Team Assistant

Southern Housing; London Borough of Croydon; On-site; GBP 20,000 - 26,000; Part time

Job summary

Southern Housing is seeking a Team Assistant to join the Direct Services team on a 12-month secondment. The role covers a full range of administrative duties to keep the team operating efficiently, including managing data systems, meeting preparation, and communications.

You will handle fleet-related admin, arrange vehicle maintenance, book papers, and support audits. The position is 24 hours per week, based at The Tramsheds, Croydon, with onsite work required at least two days a week.

Qualifications

• Experience in an Administrative role.
• Proficient with office software and spreadsheets.
• Strong oral and written communication skills.
• Ability to interpret policies and provide professional customer service.

Responsibilities

• Develop and maintain administrative systems and databases.
• Coordinate fleet-related activities (MOT, service, repairs) and calendar updates.
• Prepare papers, book rooms, take notes, and draft minutes for meetings.
• Screen calls and emails, route enquiries to appropriate areas.
• Support projects and lead admin tasks such as audits.

Skills

Administrative experience

Fleet experience desirable

MS Office

Communication skills

Tools

Fleet management software

Job description

About The Role

We have a great opportunity that has arisen within our Direct Services team for a Team Assistant. You’ll be providing a full range of administrative and support services, ranging from moderate to complex, to facilitate the effective and efficient operation of the team/department.

Some key duties will include:

• Developing and maintaining administrative and office systems, databases/spreadsheets, online Fleet related platforms such as Licence check, tracking, TFL, Insurance etc as required.
• Booking vehicles in for relevant maintenance (MOT, Service, repairs), updating calendars and communicating back to drivers/managers.
• Arranging, and attending or representing unit/supervisor at meetings, including preparing papers, booking rooms, taking notes, and drafting minutes.
• Intercepting and screening telephone calls, emails and written correspondence, dealing with, or redirecting enquiries to the appropriate areas/managers, as necessary.
• Providing project support to the team and to lead on administrative projects such as fuel audits, insurance audits, key audits etc as required.

This is a 12-Month Secondment / Fixed Term Contract working 24 hours a week. Your main site will be The Tramsheds, Croydon, with a requirement to work on onsite at least 2 days a week.

What you’ll have

• Experience in an Administrative role.
• Fleet experience or adjacent is desirable but not essential.
• Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.
• Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.
• The ability to use a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases.

Advert closing date: 1st November 2026 at 23:59 (We may close the advert early if we receive a suitable number of applications).

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.