Team Administrator (Adult CMHT)

Derbyshire Healthcare NHS; Swadlincote; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

27 days annual leave + bank holidays

Annual leave progression to 29/33 days

Job summary

Derbyshire Healthcare NHS in Swadlincote is recruiting a Team Administrator to provide high-quality admin and front-of-house support for clinicians and the multidisciplinary team.

The role involves managing correspondence, maintaining records, arranging meetings, taking minutes, handling telephone enquiries, producing reports and statistical information, and ensuring confidential information is managed appropriately.

Qualifications

• RSA III/OCR Typewriting or equivalent typing/word processing qualification or demonstrable experience.
• Experience working in NHS administration.

Responsibilities

• Provide comprehensive administrative and front-of-house support to a busy NHS team.
• Manage telephone enquiries, correspondence, appointments and meeting arrangements.
• Produce documents, reports, minutes and statistical information using Microsoft Office.

Skills

Typewriting

Telephone enquiries

Microsoft Office

Records management

Minute taking

Customer care

Education

RSA III/OCR Typewriting qualification

Tools

Microsoft Office

Job description

View our current vacancies by professional area below, or view all our vacancies athealthjobsuk.com

Main area Team Administrator Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday-Friday; 9am-5pm) Job ref 383-ACA-7792-26

Site Dale Bank View Town Swadlincote Salary £25,760 - £27,476 per annum, pro rata Salary period Yearly Closing 16/09/2026 23:59

Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.

We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.

Job overview

The Team Administrator provides a high-quality administrative and front-of-house service, supporting clinicians, managers and the wider multidisciplinary team. The role involves managing correspondence, maintaining accurate records, arranging meetings, taking minutes, handling telephone enquiries, producing reports and statistical information and ensuring confidential information is managed appropriately. The post holder plays a key role in supporting the smooth day-to-day operation of the service while delivering excellent customer care to service users, carers and partner agencies.

Main duties of the job

• Provide comprehensive administrative and secretarial support to a busy multidisciplinary mental health team.
• Manage telephone enquiries, correspondence, appointments and meeting arrangements.
• Produce documents, reports, minutes and statistical information using Microsoft Office systems.
• Maintain accurate electronic and paper records, ensuring confidentiality at all times.
• Deliver a welcoming and professional front-of-house service for service users, carers and partner agencies.
• Work collaboratively with colleagues to support the effective day-to-day running of the service and provide cover across the administration team when required.

Working for our organisation

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.

CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years’ service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Detailed job description and main responsibilities

Person specification

Qualifications

• RSA III/OCR Typewriting/text processing or equivalent typing/word processing qualification or demonstrable experience
• Worked in NHS administration previously

Skills

• Good standard of spelling and grammatical accuracy
• Excellent written and verbal communication skills
• Excellent organisational skills
• Ability to work as part of a team
• Ability to prioritise and work to the required standards within defined time limits
• Ability to work on own initiative with minimum supervision
• Note/minute taking abilities and experience
• Ability to audio type

Knowledge/Experience

• Experience using Microsoft computer packages
• Excellent customer care skills
• Experience of dealing with telephone enquiries
• Willingness to undertake a wide range of administrative duties
• Use of clinical software/packages
• Ability to prioritise administration duties and delegate to meet team needs
• Experience of facilitating supervision with colleagues

Additional Information

Flexible Working

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for our service and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that's job share, part time or another flexible pattern.

Disability Confident Employer

The Trust is a Disability Confident Employer. If you require any reasonable adjustments to support you in the recruitment process please let us know.

DBS Checks

The cost of undertaking a DBS (Disclosure and Barring Service) disclosure will be met by the individual. The Trust will meet the initial costs of the disclosure which will be deducted from your first month’s salary.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Joanne Green Job title Interim Deputy Care Group Operations Manager Email address [e-mail] Telephone number 07880 014908

Information about joining our bank of temporary workers

Information on the support and education we provide to junior doctors during their years of clinical training

Information about the agreed set of commitments that employees can each expect from the Trust, and give in return