Mental Health Team Administrator

Pennine Care NHS Foundation Trust; Bury; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working opportunities

Continued Professional Development

Staff wellbeing service

Staff discounts across retail, leisure

Job summary

Pennine Care NHS Foundation Trust in Bury is seeking a Band 3 Team Administrator to provide essential administrative support within a Specialist Mental Health Team. You will manage referrals, appointments, and patient records with accuracy and sensitivity, serving as a key contact for service users, carers and professionals.

You will join a multidisciplinary team to help keep services running smoothly and contribute to a positive experience for those accessing care.

Qualifications

• GCSE Grade C or above in Maths and English
• Evidence of further training NVQ L3
• Paris training

Responsibilities

• Provide essential administrative support to the Clinical Team.
• Ensure accurate and up-to-date record keeping.
• Minute taking and meeting support.
• Good organisational and time management skills.
• Ability to manage phone calls from service users and professionals.

Skills

Administrative support

Record keeping

Minute taking

Organisation

Phone management

Education

GCSE Maths & English

NVQ Level 3

Paris training

Job description

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Main area Administrative Grade NHS AfC: Band 3 Contract 12 months (12 months fixed term) Hours Full time - 37.5 hours per week (Monday - Friday 9-5) Job ref 311-B526-26-A

Site Bury Mental Health Teams Town Bury Salary £25,760 - £27,476 per annum Salary period Yearly Closing 21/09/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

An exciting vacancy for a Team Administrator has become available supporting the Specialist and Neighborhood Mental Health services.

Are you organised, approachable, and motivated to make a difference in mental health services?

As a Band 3 CMHT Administrator, you will play a vital role at the heart of a Specialist Mental Health Team, providing high‑quality administrative support that helps clinicians deliver effective, compassionate care.

You will be a key point of contact for service users, carers, and professionals, managing referrals, appointments, and patient records with accuracy and sensitivity.

Working closely within a supportive multidisciplinary team, you’ll help keep services running smoothly while contributing to a positive experience for those who access and deliver care.

Main duties of the job

• Provide essential administrative support to the Clinical Team.
• Ensure accurate and up-to-date record keeping.
• Minute taking and meeting support.
• Good organisational and time management skills.
• Ability to manage phone calls from service users and professionals.

Please see attached Job Description and Person Specification for a full list of expectations and requirements.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see the attached job description and person specification for a full breakdown of duties and responsibilities.

Person specification

Qualifications

• GCSE Grade C or above in Maths and English
• Evidence of further training NVQ L3
• Paris training

Experience

• Experience of working in health care setting
• Experience working in a CMHT as admin

Knowledge

• Evidence of an interest in Mental Health
• Evidence of compassionate attitude
• Evidence of knowledge of common mental illnesses

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

After You Apply - Once your application is submitted, you’ll receive updates via email. Shortlisting is based on how well you meet the criteria outlined in the person specification. Only shortlisted candidates will be invited to interview, and invitations will be sent by email.

If You're Offered the Role - If successful, the hiring manager will contact you directly with a verbal offer. They will then notify the Recruitment Team and submit the necessary paperwork. You’ll receive a formal conditional offer via email

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre‑employment checks in line with NHS Employment Check Standards. These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Pennine Care are committed to the ‘Pledge to Flex’ initiative as flexible working is a day one right for all colleagues. “We can work flexibly, doing whatever work pattern fits our needs, regardless of the type of role we’re in the “Pledge to Flex”. This policy brings this part of the People Promise to life. It will provide you with the information you need, support you to have conversations and take steps towards working in a way that suits you best.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

Please note:

• We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Name Courtnee McGreavey RMN/Alistair Bowron RSW Job title Team Manager Email address [e-mail] Telephone number 0161 253 7997 Additional information

[e-mail]