Team Leader

Cardiff and Vale University Health Board; Barnsley; On-site; GBP 22,000 - 32,000; Part time

Job summary

NHS Barnsley (Kendray Hospital) is seeking an experienced admin team leader to guide and manage a team of secretarial and admin staff within the Central Functions Team. The role focuses on delivering a comprehensive administrative service while supporting ongoing changes to improve efficiency.

The successful candidate will hold an NVQ 4 in Business Administration or an equivalent qualification, and must be able to work flexibly, including regular travel to other locations within the area.

Qualifications

• NVQ level 4 in Business Administration or equivalent qualification/experience.
• Demonstrated competency at level 4 in Admin/secretarial/supervisory role.
• Excellent written and verbal communication skills; accurate routine correspondence.
• Willingness to undertake Trust mandatory training and development.

Responsibilities

• Lead and manage a team of admin/secretarial staff; oversee induction, training and appraisal.
• Provide a comprehensive administrative service within established policies and procedures.
• Work flexibly to meet service needs and travel to other locations as required.
• Support change management and contribute to service development within the Central Functions Team.

Skills

Leadership

Supervisory skills

Communication

Teamwork

Flexibility

Analytical skills

Data protection

Education

NVQ level 4 in Business Administration

Equivalent qualification/experience

Degree (unspecified)

Tools

Microsoft Office

Job description

The role will primarily support admin staff within our Central Functions Team based within Kendray Hospital Barnsley. This will be supported through strong development plans, team working and examination of structures. The successful candidate will be directly responsible for managing staff and therefore will possess HR Management skills and will have previously held a supervisory role. Our administrative team support clinical colleagues in the delivery of a quality patient experience. You will help to lead in the ongoing development of a full and comprehensive administrative support service within Barnsleys Physical Health and Wellbeing Care Group and the Central Functions Team. By joining the existing team, you will become a strong team player and assist us to further develop our team. The successful candidate will be educated to NVQ level 4 in Business Admin or possess an equivalent qualification or experience in a relevant discipline. It is essential that you have the ability to work flexibly, and the post holder may be expected to work at other locations within the area. As such a car driver with regular access to a car is essential. This post is 30 hours per week, 7 hours 30 mins per day over 4 days working 9am to 5pm., This position is designed to provide a flexible role to support and manage change to meet Business Unit objectives Undertake delegated duties under the supervision of the Business Administrative Manager. Consulting as necessary and working collaboratively to deliver a comprehensive service. Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times. Work in partnership with others; develop knowledge to promote an holistic service. Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service. Supervise and delegate work to Admin/secretarial staff, participate in their induction, training, appraisal etc. May be required to work in challenging environments which could include lone working and conflict resolution. Undertake and maintain the required statutory, mandatory and core training as required by the specific area of service. Work flexibly to meet the needs of the service. For full details of the role please see the supporting documents attached. We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. We strongly discourage this and will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form.

We are looking to appoint an experienced and motivated admin team leader to lead and manage a team of secretarial and admin staff based within the Central Functions Team at Kendray Hospital. The duties within this opportunity are diverse and demanding and they will require an individual who is dynamic and driven, enjoys a challenge and has the ability to provide continuity of service whilst critiquing, introducing and promoting changes to working practices. If you possess previous supervisory / management and organisational skills and have the qualifications and experience required to guide and direct people and processes; then this opportunity may be of particular interest to you.,

• Ability to be flexible to meet the demands of the post.
• Responsive attitude and approach.
• Dress appropriately for the environment.
• Ability to travel around the Trust as appropriate to role., A satisfactory sickness record over the previous 2 years (subject to the need to act with fairness and equality of opportunity, particularly where the sickness is related to a disability and/or pregnancy).
• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)., NVQ level 4 in Business Administration or equivalent level qualification.
• Or, be able to demonstrate competency at level 4 in an Admin/secretarial /supervisory position., Group Facilitation skills.
• Willingness to undertake further study/development.
• Degree., Must be willing/able to undertake all appropriate Trust mandatory training requirements, and subsequent refresher training relevant to the area.
• Must be willing/able to undergo job development and training and maintain skills., in General Administration/ Supervisory Management eg. Project management, Sickness management, recruitment, etc.
• In dealing with the public.
• In working as an effective team member.
• in prioritising own workload and meeting deadlines., Excellent written communication skills, with the ability to deal with and prepare routine written correspondence;
• Excellent verbal communication skills, with the ability to obtain information and pass on comprehensive and confidential messages;
• Strong analytical and problem solving skills;
• Sound knowledge of Data Protection Act;
• Demonstrate excellent customer care skills;
• Providing and receiving supervision;
• Enthusiastic, able to work flexibly;
• Excellent communicator, numeracy/ literacy, IT/keyboard skills;
• Diversity/Cultural understanding;
• Knows responsibilities regarding confidentiality and trust;
• Resilience to pressure and previous exposure to emotional, distressing or hazardous situations'
• Non-judgemental, empathetic manner'
• Demonstrates Trust Values;
• Excellent interpersonal skills;
• Able to use observation skills to identify potential risks and act appropriately;
• In working effectively, professionally and independently or as part of a team;
• In demonstrating initiative, decision-making and prioritisation skills., Financial Management skills.
• Language skills other than English.
• We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.
• Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers. We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities. Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust. Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.