Team Administrator

NHS; York and North Yorkshire; Hybrid; GBP 23,000 - 28,000; Part time

Benefits offered by this job

NHS pension

27 days annual leave + bank holidays

On-site parking

Job summary

Tees Esk and Wear Valleys NHS Foundation Trust in York is seeking a Part-time Team Administrator (15 hours) to join the North CMHT. The role supports the day-to-day operations in a busy, friendly team and offers an NHS pension, generous annual leave, and opportunities for professional development.

The successful candidate will have strong organisational skills, be able to multi-task, and provide high-quality administrative support to Consultants and Nursing colleagues.

Qualifications

• Experience in administrative environments with diary management and data input.
• Customer service experience (face to face, calls, correspondence).
• Experience organising competing demands and workloads.
• Experience setting up and maintaining administrative systems and processes.
• Evidence of working autonomously and proactively.
• Experience of supporting/supervising staff.
• Experience in the NHS or similar structure/systems-based organisation.

Responsibilities

• With a starting salary of £25,760 pro rata, per annum, a generous NHS pension scheme and 27 days annual leave plus bank holidays, you’ll join a caring CMHT to support day-to-day operations.
• Support the medical secretary, consultants and nursing colleagues to ensure high standards of care.
• Work in a busy office, multi-task and prioritise workload to meet deadlines and build strong working relationships.

Skills

Customer service

Organisational skills

Multi-tasking

Education

Level 3 qualification

Level 3 in Business Administration

RSA Level 2

Tools

Microsoft Office

Data entry systems

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Team Administrator

The closing date is 24 September 2026

A fantastic part time (15 hours) opportunity has arisen for a conscientious and dynamic administrator to join one of our close-knit and supportive Community Mental Health Teams (CMHT), here in York.

The North CMHT is based in Huntington House and provides community-based support to people aged between 18 and 65 years old who are experiencing challenges with their mental health.

Huntington House is nestled to the west of Monks Cross, is a short walk away from the Community Stadium and Vanguarde Shopping Park. It is on the outskirts of York City Centre just inside the ring road (North), benefits from free on-site parking and is easily accessible by car, bus and bicycle.

As a member of this small and friendly team, you will work in an open plan office on the second floor of the building. This floor is also home to other community mental health teams and is an area of high activity; no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.

Main duties of the job

Whilst having previous experience in an administrative role is essential, NHS or other health care experience is not. We are first and foremost looking for individuals with a passion for people, customer service experience, extensive organisational skills, an interest in working in a health care setting and a 'can do' attitude.

This role is at the heart of a dedicated and caring team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with the medical secretary, Consultants and Nursing colleagues, supporting them in ensuring that high standards are maintained and they have everything they need to provide the best possible care for the service users.

We are looking for someone who feels comfortable multi-tasking in a busy environment, can communicate confidently, is thorough and takes pride in their work, can build strong working relationships with a variety of people, can prioritise their workload and work to deadlines.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

The following responsibilities are examples, please refer to the attached Job Description for the complete picture.

With a starting salary of £25,760 pro rata, per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts, it is fair to say that this job has a lot to offer. And, its not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many training and development opportunities available, giving you the opportunity for career progression.

All staff have regular 1-2-1s, quarterly supervision meetings and an annual appraisal, which provides lots of opportunity for discussion around achievements, challenges and aspirations.

Staff recognition is very important to us; we work closely with colleagues to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes; highlighting the outstanding work being done every day.

We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 in Business Administration.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period.
• Level 3 in Business Administration.
• RSA Level 2 or equivalent Secretarial/administrative experience in a clinical environment.

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute taking, data input, collating and presenting information).
• Customer Service experience (face to face, answering calls, correspondence).
• Experience of organising competing demands and workloads.
• Experience of setting up and maintenance of administrative systems and processes.
• Evidence of experience in working autonomously and proactively.
• Experience of supporting/supervising staff
• Experience of working in the NHS or a similar structure/systems based organisation

Knowledge

• Comprehensive knowledge of Microsoft Office applications.
• Understanding of data protection and the need for confidentiality and how to maintain this.
• Knowledge of office systems and processes.
• Knowledge of NHS systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£25,760 to £27,476 a yearpro rata, per annum