Service Administrator

Bradford District Care NHS Foundation Trust; Bradford; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Health and wellbeing support packages

Internal and external development and

Increased mileage rates

Job summary

Bradford District Care NHS Foundation Trust is seeking a Service Administrator to provide high-quality clerical support across inpatient services. The role involves supporting clinical teams, coordinating with health and social care professionals, and occasional travel between Bradford Royal Infirmary and Lynfield Mount Hospital.

Based in Bradford with core office hours, you will join Hub Teams delivering patient and service user support.

Qualifications

• GCSE Maths & English (A-C) or L3, or equivalent administration experience.
• Level 3 qualification in relevant field or equivalent experience.
• Level 2 qualification in relevant field (e.g. Business/admin).
• ICDL L2 or equivalent experience.

Responsibilities

• Provide efficient, effective admin support to health and social care professionals and service users/patients.
• Support Inpatient Flow Management team and ALPS service for 12 months.
• Travel between Bradford Royal Infirmary and Lynfield Mount Hospital as required.

Skills

Customer service

Diary management

Note taking

Data input

Secretarial support

Organisational skills

Education

GCSE Maths & English (grades 4-9) or L3

Level 3 qualification in relevant field

Level 2 qualification in relevant field

ICDL L2 or equivalent

Job description

Go back Bradford District Care NHS Foundation Trust

Service Administrator

The closing date is 20 September 2026

Bradford District Care NHS Foundation Trust's Hub Teams are multi-disciplined teams of administrators dealing with enquiries from patients, service users, carers and clinicians.

The service is delivered in an Inpatient Hospital Environment providing admin support to Clinical Teams Monday - Friday, operating core office hours.

The Administrator role will provide efficient, effective and high quality clerical support to a range of identified professionals within clinical inpatient services.

The role requires someone who is able to travel between Bradford Royal infirmary and Lynfield Mount Hospital

Closing- 20th September 2026

Shortlisting- 21st September 2026

Interview- 29th September 2026 (provisionally)

Main duties of the job

The Administrator role will provide an efficient, effective, and high-quality administrative support to health and social care professionals and service users/patients within a community based or district wide team.

Service Administrator roles support Medics and/or Clinical Teams, these roles will be supporting the Inpatient Flow Management team and ALPS service for 12 months.

About us

Everything we do is underpinned by our core values: -

We Care - We act with respect and empathy, and always value difference

We Listen - We understand people's views and respond to their individual needs

We Deliver - We develop and provide excellent services and support our partners

We will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :

Increase mileage rates for > 3500

A wide range of health and wellbeing support packages

A range of internal and external development and learning opportunities

Plus many more.

We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.

BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities.

The Trust reserves the right to close this position early if a significant number of applications are received.

Job responsibilities

Please read the attached Job description and person specification for more details about this role.

Right to Work in the UK

Applicants should be aware that for any individual who requires a visa to work in the UK, the Trust provides sponsorship for registered healthcare practitioner roles only. This is an essential requirement of the role, and the Trust is unable to offer you a role if you are unable to meet Trust requirements for sponsorship and Home Office requirements for a visa.

Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status.

Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period.

As a condition of continuous employment, it essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including but not limited to visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly.

Person Specification

Qualifications

• Maths & English GCSE grades 4-9 (A-C) or L3. Or experience within an administration / customer service role.
• Level 3 qualification in relevant field or equivalent level of Experience. (e.g. GCSE A-C or NVQ Level 3)
• Level 2 qualification in relevant field i.e Business / admin
• ICDL L2 or equivalent experience

Experience

• oCustomer service experience (e.g. face to face, answering calls or correspondence)
• oAdministration/office experience (i.e. diary management, electronic filing systems, meeting preparation, note taking, inputting data, collating and presenting information)
• oProviding administrative or secretarial support.
• oExperience of organising competing demands and workloads.
• oExperience of setting up and maintaining administrative systems and processes.
• oExperience of working autonomously and proactively
• oAdministration/office experience supporting senior management/clinical functions within the public sector.
• oExperience of audio typing/digital dictation (e.g. BigHand)
• oPrevious NHS experience
• oWorkflow management experience (e.g. job allocation)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Bradford District Care NHS Foundation Trust

£25,760 to £27,476 a yearPer Annum Pro Rata