Team Administrator

Tewv Brits; Middlesbrough; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading NHS Trust is looking for a Clinical Team Administrator in Middlesbrough to provide high-quality administrative support within the Older Person's Community Mental Health Team. The successful candidate will manage diaries, welcome patients, and contribute to essential administrative tasks, ensuring efficient operation and support for healthcare providers.

Qualifications

• Experience in an administrative environment.
• Customer service experience required.
• Willingness to work towards Level 3 qualification in Leadership and Management.

Responsibilities

• Support established administration team and welcome patients.
• Plan clinician diaries and manage correspondence.
• Maintain administrative systems and processes effectively.

Skills

Customer Service

Diary Management

Data Protection

Literacy and Numeracy

Microsoft Office

Education

Level 3 Qualification in relevant field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Go back Tees Esk and Wear Valleys NHS Foundation Trust

Team Administrator

The closing date is 03 July 2025

We are looking to employ a hardworking, conscientious individual who will work as a Clinical Team Administrator within Middlesbrough Older Person's Community Mental Health Team

The service operates across Middlesbrough, providing mental health assessment, advice, diagnosis, treatment and care planning to patients with complex needs ( including but not limited to patients who may require assessment for dementia).

We are looking to recruit a team administrator to join our existing team of administration support. You will be responsible for providing a high quality, flexible, administrative support.

Main duties of the job

The role includes supporting our established administration team welcoming patients into the building, planning of clinician diaries and may include dictation of clinical letters.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

Please see the attached Job Description and Person Specification which outlines the main duties and responsibilities of the role.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Applicants must ensure that prior to applying they have agreement from their current line manager that they can be released on a secondment basis. In the event that permanent funding is secured for this post the successful applicant will be confirmed in post on a permanent basis.

Person Specification

Qualifications

• Level 3 Qualification in relevant field or equivalent experience or willingness to work towards Level 3 qualification in Leadership and Management.
• Key skills/functional skills in literacy and numeracy Level 2 OR O Level (Grade C and above/New GCSE in Maths and English (Grade 4 to 9) are an essential requirement to be fully competent in the role. Where an applicant does not have the above qualifications or are unable to provide evidence of the certification, the applicant MUST achieve the required standards during their probationary period

Experience

• Experience of working in an administrative environment (diary management, filing systems, meeting coordination, minute talking, data input, collating and presenting information)
• Customer Service experience (face to face, answering calls, correspondence)
• Experience of organising completing demands and workloads
• Experience of setting up and maintenance of administrative systems and processes
• Experience of working autonomously and proactively
• Experience of supporting/supervising staff
• Experience of handling monies and working within financial guidelines

Knowledge

• Understanding of data protection and the need for confidentiality and how to maintain this
• Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
• Knowledge of office systems and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

£24,625 to £25,674 a yearpro rata, per annum