Assistant General Manager

JD GROUP; York; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading fitness organization is seeking a Gym Manager to oversee operations at their York location. This role demands expertise in managing a team, ensuring compliance with safety standards, and driving sales performance. The successful candidate will create an engaging atmosphere for both staff and members, ensuring the gym remains a welcoming environment.

Qualifications

• Experience in team management and gym operations.
• Familiarity with health and safety regulations.
• Strong sales and customer service skills.

Responsibilities

• Oversee daily operations ensuring safety and quality.
• Recruit, manage, and develop a team of Fitness Coaches.
• Achieve sales and membership targets.

Skills

Team Management

Sales Target Achievement

Safety Compliance

Customer Service

Job description

Role overview:

This position involves overseeing the daily operations of the gym, ensuring safety, cleanliness, and high standards of service, while managing a team and achieving sales targets.

Responsibilities:

• Ensure compliance with all policies and procedures, including Health and Safety regulations and the JD Gyms Brand Standard.

• Conduct regular safety checks and report any defects to maintain a safe environment.

• Recruit, manage, and develop a team of Fitness Coaches and General Assistants to ensure operational coverage and service delivery.

• Hold regular team meetings to promote development and communication.

• Achieve set sales and membership targets and maximise secondary spend revenue.

• Maintain the cleanliness of the gym facility to the highest standards, overseeing the work of in-house cleaners.

• Manage weekly banking processes to minimise wastage and maximize profit.

• Ensure all team members adhere to uniform and service standards.

• Deliver outstanding member service and create a positive environment for staff and members.

• Represent JD Gyms as an ambassador at all times.

Skills and Experience:

Candidates should possess a combination of soft and hard skills, relevant experience, and qualifications necessary for the role.