Team Administrator

Cheshire and Wirral Partnership NHS Foundation Trust (CWP); Macclesfield; On-site; GBP 10,000 - 40,000; Full time

Job summary

Join a vibrant team dedicated to improving patient services in a compassionate and person-centred environment. This full-time position offers a unique opportunity to contribute to the well-being of children and young people through effective administrative support. You'll be responsible for managing correspondence, organizing events, and maintaining confidentiality while ensuring the smooth operation of our services. With a commitment to equality and diversity, this organization values your skills and experience, providing a supportive atmosphere for professional growth. If you're passionate about making a difference in health care, this role is perfect for you.

Benefits

Induction Program

Inclusive Recruitment Practices

Professional Development Opportunities

Qualifications

• Good typing skills and experience in administrative duties are essential.
• Knowledge of Microsoft Office applications and confidentiality is required.

Responsibilities

• Undertake word processing and maintain accurate diaries.
• Organize and prioritize workload to meet deadlines.

Skills

Typing Skills

Communication Skills

Organizational Skills

Confidentiality Awareness

Education

RSA 111/NVQ Level III in Administration

ECDL

Tools

Microsoft Office

Job description

We are looking for an enthusiastic and experienced administrator to join our vibrant team.

We are passionate in bringing about the best outcomes for the children and young people we work with and are looking for someone to join our team. This post is full-time and for a 12 month fixed period to support us to improve our patient services.

Main duties of the job

1. To undertake word processing of correspondence, reports, agendas and minutes. Produce other documents and presentations using the most appropriate element of Microsoft Office. These can be produced by copy typing or audio.
2. Where applicable maintain departmental/service intranet/extranet page.
3. To organise and prioritise own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.
4. To receive and provide information from a variety of sources, either paper documentation, telephone or direct contact and provide information and advice to all staff/clients and external agencies as required by ensuring these are dealt with within the agreed timescales.
5. Maintaining up to date and accurate diaries which involves making service related appointments, interviews, arranging meetings/events/hearings, booking venues and arranging travel requirements.
6. Support/assist in the organisation of seminars, training events, conferences, workshops etc.
7. To maintain strict confidentiality in all aspects of the work, complying with policies and procedures on the safeguarding of personally identifiable information.
8. Where applicable may be required to assist in the preparation and circulation of rotas.
9. To be responsible for inputting, maintaining and retrieval of information from/to relevant databases and to assist in the preparation of statistical and audit information.

Working for our organisation

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.

Detailed job description and main responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

Person specification

Qualifications

• Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent
• ECDL

Knowledge and Expertise

• Working knowledge of software programmes e.g. Microsoft office applications
• Knowledge and understanding of confidentiality
• Minute/note taking experience

Experience

• Experience of providing secretarial/administrative duties
• Experience of working in a health environment
• Experience of working as a member of a team in an office environment
• Experience of general finance systems
• Experience of processes and procedures within this service area
• Experience of supporting the organisation of seminars, conferences, workshops etc.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Amanda Warren Job title Clinical co-ordinator Email address [e-mail] Telephone number 0780 528182 Additional information

If you consider yourself Neurodivergent and need help to complete your application form, please contact [e-mail] or telephone [phone]

Giving you time to care, space to think and opportunity to grow

We are Cheshire and Wirral Partnership NHS Foundation Trust (CWP). We provide health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool. We also provide specialist services for the North West as a whole.

Our services are provided in partnership with commissioners, local authorities, voluntary and independent organisations, people who access our services, their carers and families. The Trust has over 14,500 members and employs more than 4,000 staff across 62 sites, serving a population of over one million people and highly specialist services for two million people.

At CWP, we believe in giving our staff the time to care, the space to think and the opportunity to grow.

With vacancies across a range of professions, wherever you’re at in your career journey, you’ll find something to suit you. So why not join our team today?