Team Administrator

Surrey and Borders Partnership NHS Foundation Trust; Leatherhead; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading health and social care provider is seeking a motivated team administrator for the East Surrey Community Team for People with Learning Disabilities. The role involves managing administrative duties, supporting a clinical team, and requires excellent interpersonal and organizational skills. Candidates should be able to work independently while also engaging with public service users and other healthcare professionals effectively.

Qualifications

• High level of database and word processing skills.
• Experience with electronic patient record systems desirable.
• Ability to work both independently and as part of a team.

Responsibilities

• Undertake admin duties including preparing correspondence to support the clinical team.
• Respond to telephone enquiries and team email messages in a courteous manner.

Skills

Interpersonal skills

Organisational skills

Communication

Database management

Word processing

Job description

We are currently seeking an enthusiastic and motivated individual to join the East Surrey Community Team for People with Learning Disabilities as a team administrator. You will have excellent interpersonal skills and be able to organise and carry out your work within clear timeframes.

Applicants will need to be able to communicate effectively and enjoy working as part of a team but be able to work independently as required. They should have a high level of database and word processing skills, a good working knowledge of secretarial processes, and be very organised. Previous experience with electronic patient record systems is desirable.

As a successful candidate, you must be able to work in a busy office and manage workload despite regular interruptions. The post will include working closely with the Office Manager, Service Manager, professional leads, and clinicians who make up the team.

The East Surrey CTPLD has two bases: Gatton Place – Redhill and 18 Mole Business Park – Leatherhead. Work across both bases is expected.

The role involves providing office administrative duties for a multi-disciplinary Community Learning Disability Team, including face-to-face contact with the public, service users, their families and carers, medical staff, and other agencies. Reception duties are undertaken when necessary.

Key Responsibilities:

1. Undertake admin duties including preparing letters to GPs/other health care professionals to support the clinical team. Support the recording of referrals into the team and the associated admin.
2. Respond to telephone enquiries and team email messages, transmitting them to team members according to priorities, maintaining a helpful and courteous manner at all times.

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire.

We actively seek to engage people who use our services and our communities in improving mental wellbeing. We work closely with other NHS and voluntary sector organisations to provide services and support.

Surrey is a beautiful county just 30 minutes from Central London and the South Coast, with historic market towns, countryside, and excellent road and rail networks. Gatwick and Heathrow airports are nearby for international travel.

Please note that we reserve the right to close posts as soon as sufficient applications are received.

We look forward to receiving your application!

For further details or informal visits, contact:

• Name: Anna Kevin / Patrick Longton
• Job Title: Office Manager
• Email: [e-mail]
• Telephone: [phone]