Team Administrator

Derbyshirehealthcareft; East Midlands; Híbrido; GBP 26 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working where possible

27 days annual leave + bank holidays (

Appraisal & ongoing training

Maternity, paternity & adoption perks

Health service discounts

Incremental pay progression

Employee assistance programme 24/7

LGBT+ network, BAME Network & Christan

Health & wellbeing opportunities

Structured learning & development

Resumo da oferta

The Hope and Resilience Hub, part of Derbyshire Healthcare NHS Foundation Trust, is seeking a dedicated Team Administrator to provide high-quality administrative support and help the hub run smoothly on a day-to-day basis. You will manage communications, appointments, meetings and maintain accurate records to support recovery-focused care.

We seek a professional, compassionate and reliable individual with excellent communication and organisational skills, able to prioritise competing tasks and

Qualificações

• Typing RSA / OCR Level II or equivalent Typing qualification / demonstrable experience.
• Excellent written and verbal communication skills.
• Excellent Organisational Skills.
• Ability to prioritise and work to defined time limits.
• Ability to work as part of a team.
• Good standard of spelling and grammatical accuracy.

Responsabilidades

• Please see attached and review the Job Description for further details and information.

Conhecimentos

Excellent written and verbal comms

Excellent Organisational Skills

Prioritisation under time pressure

Teamwork

Spelling and grammar accuracy

Formação académica

RSA/OCR Typing Level II

Ferramentas

Microsoft Office

Descrição da oferta de emprego

The Hope and Resilience Hub is looking for a dedicated Team Administrator to join our friendly and supportive team. This is an important role at the heart of the service, providing high-quality administrative support and helping the team to deliver a positive, recovery-focused experience for the people we support.

The Hope and Resilience Hub is a recovery-focused service based within the Trusts Acute Mental Health Pathway. It supports people following an episode of acute mental illness, with a strong emphasis on recovery, developing skills and confidence, meaningful activity and supporting individuals to transition sagely back into their homes and communities.

As a Team Administrator, you will be one of the key points of contact to ensure the Hub runs smoothly on a day-to day basis, using your excellent organisational skills coordinate information, appointments, meetings and other essential administrative processes.

You will have the opportunity to build positive relationships with colleagues, contribute to the effective running of the Hub and play an important role in supporting a service that promotes hope, recovery and independence. We are looking for someone who is professional, compassionate and reliable, with excellent communication and organisational skills. You will be able to manage competing priorities, work confidently as part of a team and use your initiative to ensure that tasks are completed efficiently and accurately.

Main duties of the job

As a Team Administrator, you will:

• Provide efficient and responsive administrative support to the Hope and Resilience Hub and its multidisciplinary team.
• Manage telephone calls, emails and correspondence, ensuring information is communicated appropriately and in a timely manner.
• Coordinate appointments, meetings, diaries and other service activities.
• Maintain accurate and up-to-date electronic records and databases in line with Trust policies and information governance requirements.
• Prepare documents, reports, agendas and other information required by the team.
• Take and distribute meeting minutes and maintain appropriate action logs.
• Monitor and maintain administrative systems, identifying and escalating any issues where appropriate.
• Provide administrative support for audits, service improvement projects and other team initiatives.
• Work collaboratively with colleagues across the Trust and with external agencies.
• Handle sensitive and confidential information with professionalism, discretion and respect.
• Support the day-to-day organisation of the Hub, helping to create an efficient, welcoming and positive environment for service users, carers and staff.

About us

Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of 'making a positive difference in people's lives'.

CQC rated us as 'GOOD' overall, commenting on how our colleagues "treated patients with compassion and kindness" and "felt positive and proud about working for the trust."

Benefits include:

• Commitment to flexible working where this is possible
• 27 days annual leave/year plus bank holidays, increasing to 29 days after 5 years & 33 days after 10 years' service
• Yearly appraisal and commitment to ongoing training
• Good maternity, paternity and adoption benefits
• Health service discounts and online benefits
• Incremental pay progression
• Free confidential employee assistance programme 24/7
• Access to our LGBT+ network, BAME Network and Christian Network
• Health and wellbeing opportunities
• Structured learning and development opportunities

Job responsibilities

Please see attached and review the Job Description and Person Specification for further details and information.

Person Specification

Education

• Typing RSA / OCR Level II or equivalent Typing qualification / demonstrable experience.

Skills

• Excellent written and verbal communication skills
• Excellent Organisational Skills
• Ability to prioritise and work to the required standards within defined time limits
• Ability to work as part of a team
• Good standard of spelling and grammatical accuracy

Knowledge/Experience

• Experience of using Microsoft computer packages
• Previous Clerical / Administration experience
• Experience of dealing with telephone enquiries

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Address

Radbourne Unit and Carsington Unit (Cross Site Working)

£25,760 to £27,476 a yearper annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

383-ACA-7877-26

Job locations

Radbourne Unit and Carsington Unit (Cross Site Working)