Tea Shop Sales Advisor — Tastings & Customer Experience

Whittard of Chelsea; Glasgow; On-site; GBP 18,000 - 22,000; Part time

Benefits offered by this job

Up to 50% store discount

Monthly product allowance

Wellbeing support and family-friendly

Opportunities to learn, develop and连接

Job summary

Whittard of Chelsea in Glasgow is seeking a friendly Sales Advisor to join our store team. You will deliver warm, personalised service to help customers discover the perfect brew and delight them with tastings and product recommendations.

You’ll work a flexible schedule, including weekends, with a minimum of 4 days, and support the team with tills, stock replenishment, and maintaining an inviting store environment. Previous retail experience is valued and customer focus is essential.

Qualifications

• Previous experience in fast-paced retail or customer-facing roles.
• Excellent communication and a friendly, approachable style.
• Confident under pressure while maintaining high service standards.
• Flexibility to work weekends and busy trading days.

Responsibilities

• Deliver outstanding customer service and help customers discover the perfect brew.
• Proactively engage customers with tastings and recommendations.
• Manage tills, replenish stock, and keep the store welcoming.
• Collaborate with colleagues to ensure smooth store operations.
• Adapt quickly to busy periods with a can-do attitude.

Skills

Retail experience

Excellent communication

Friendly & approachable

Tools

Cash register / POS system

Job description

Whittard of Chelsea in Glasgow is seeking a friendly Sales Advisor to join our store team. You will deliver warm, personalised service to help customers discover the perfect brew and delight them with tastings and product recommendations.

You’ll work a flexible schedule, including weekends, with a minimum of 4 days, and support the team with tills, stock replenishment, and maintaining an inviting store environment. Previous retail experience is valued and customer focus is essential.